I Want to show the list of principal class CI's in the configuration item field in incident, change

I want to show the list of principal class ci's present the cmdb_ci.list in incident and change request forms in configuration item field.

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survey

i have a catalog order guide named psra certificate request which when requested generates four ritm for security, vendor,privacy,software so i have a survey and trigger condition is when states changes to closed complete and item is psra certificate...

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Decision Table

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Rejected reason in a email

Hi,I hope this email finds you well. I am creating a notification (table: sysevent_email_action) that should be sent to a article's author when your material is rejected. I would like to add the reason of the rejection in the email body, but I do not...

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How to Set the “System Events and Jobs Dashboard” as the Home Page

Hello,The System Events and Jobs Dashboard displays counts such as scheduled job errors.Here’s what I would like to achieve:Display for individual usersDisplay for all usersI want to show the number of errors for a specific scheduled job on the home ...

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How stages and states fields are getting changed in request and requested items

Hello everyone,I just wanted to know how stage and state fields are getting changed from Open -> Waiting for approval -> Request Approved -> Closed complete in out of box for request and requested items. I have not added any  flow or scripts to chang...

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Need help implementing “Copy Item” functionality in RITM using UI Action + Flow Designer (Platform a

Hi everyone,I need to implement a “Copy Item” feature for Request Items (RITMs), irrespective of the state(open, closed, etc.)When click on "Copy item" , the flow should trigger and open up new record with all the copied values of the old record. Can...

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How to Remove Form header content from Compliance workspace

Hi Team,I need assistance with removing the form header content in the Compliance Workspace. Specifically, I’d like to remove the highlighted in "BLUE" section — “Record Type: Policy” — from the workspace header (please refer to the attached screensh...

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download ebook csa

Hi, How can you download an ebook for csa?Is there something similar I can download to study/revise on my phone offline?

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Quizes for General Certifications

I just need to take some Quizes for General User Certifications

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How to enable delegate for end users in service portal

I want to enable Delegate option on support portal. How to configure this Delegate option in support portal. I don't see any OOB widget available. Can anyone please help me how to create it.

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How to send email ATF

Hi,I am trying to send an email with the order number to the same user who created the catalog item. Kindly help.  RegardsSuman P.

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Flow designer not executing properly and not showing in the executions

Actually we are created one custom table . For the "flow designer" flow trigger conditions we had specified for (create or update) on the custom table. Please suggest some where i can verify the logs why this is flow is not able to execute.

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Service Graph Connector for Tenable - Error: "Zero or More than One File Attached" during test load

Hi Community! We’ve installed the Service Graph Connector for Tenable(x_tsirm_tio_now) to bring assets into the CMDB from Tenable. The connector setup was successful, and we received a 200 OK(success) response when testing the connection.The connecto...

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