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Unable to create Interactive filter on Task_sla, unable to do Dot-Walking 'L1 Unit' field.

Hi All,I want to filter the TASK SLA report data in Dashboard record based on CSM Task record 'L1 Unit ' field( dropdown)PROBLEM:While creating Interactive Filter Reference on 'Task_sla' , I'm not able to select "L1 Unit" field from Dot-walkin as T...

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Control Visibility of attachments of in KB Articles

I want to show only pdfs attached in the article body not the jpg files in the portal of the knowledge article.If I make display attachments false I am missing pdfs along with jpgs.suggest better approach.

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ATF Scripted step output not returned for next step

I configured a server script ATF step where I get information from the hardware table PRD instance, compare this to what is defined in the instance the test is run on to identify IP addresses that I can run a first discovery on automatically. While ...

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Scripted Data Resource UI Builder

Hi I'm trying to use some scripted data resource in UI Builder for a report (data visualization - type: vertical Bar). I've tried many and I have the following findings: - if I use "Add data manually" and paste a JSON with the data that I want to dis...

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Connecting ServiceNow IDE & Build Agent to GitHub

Prerequisites Access to ServiceNow IDE Access to Build Agent (Zurich) GitHub Account Contents Creating your GitHub access token for authentication – Part 1 Create a new repository for your new or existing app. – Part 2 Set up ServiceNow IDE to...

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Resolved! Vanity/Custom URL configurations

Good afternoon! I just have a few questions regarding the setup of an alternate URL/DNS Entry. We worked with our Boundary team to develop a new DNS Entry/URL for our instance utilizing an IP address. We didn't notice any issues until we started se...

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CMDB

What does 'Depends on:runs by' and 'Depends on: Used By' means?

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the itsm manager wants to use Tehnology Management offerings to populate the support group of assoc

the itsm manager wants to use Tehnology Management offerings to populate the support group of associate CI, which CSDM stage would this be completed in?

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Attachment mandatory when the field is appear on the change Form

I have a requirement related to Risk Assessment and Change Management.When a user submits the Risk Assessment, if they answer “No” to one of the questions, a follow‑up question is displayed. The value from that follow‑up question is then copied to th...

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How to add Search Bar in News feed(OOB) Widget in 'cd_news_center' page employee center pro ?

Hi everyone, I am working on customizing the Employee Center Pro portal and have a requirement to add a search bar directly into the News Feed widget . Below is the screenshot of the widget Can anyone tell me how i can achieve it ? Is it possible ...

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Updated Our Intranet URL - Need to Search for Links that need to be updated

Our company is updating our Intranet and SharePoint URLs. Is there any way to search all knowledge articles that may reference the old URL?

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How to add background Image to the esc portal menu item?

I have added a new topic, and to that topic, I have included a few catalog items. This is working fine. However, I need to add a background color/image to the menu items, similar to what is shown in the images below.How i can achieve this ?

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I have a requirement for the cat item . where i have a date/time field .

I want to allow users only to select the date .today+3 .

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Can you install Workplace Service Delivery on PDI?

I would to evaluate Workplace Service Delivery applications but cannot install them. Why are these applications blocked?

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Unable to locate the source of form banner on CMDB table

Hi @every I am unable to locate the source of form banner as I attached , when I clicked on "Try THE NEW CMDB WORKSPACE" a URL will be opened , likewise a URL will be opened so now I would like to change the URL for "Click here to chat with us in tea...

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