ServiceNow Community

Run Powershell script with another user and not MidServer user

Hello,We are trying to trigger a PowerShell script from ServiceNow.The PowerShell Script is written on the Server which reset the password of the AD User.But, the PowerShell script runs with the MidServer user who has only Log on as Service, it does ...

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SOW: UI Action 'Assign To Me' how to filter groups?

Situation:When creating a new incident via the service operations workspace, using the '+' button.There is a UI button is called 'Assign to me' which displays a list of all groups of which the current user is a member. Business Need:We need to be abl...

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How can I share reports on the portal but restrict back-end access?

Hi everyone,I can share the reports I’ve created on the portal, but I want to make sure users cannot access the back-end The goal is for users to only view the reports without being able to edit them or directly access the back-end.Thanks and Regards...

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Service Portal - Hide user information on header menu.

Hi Every Body How can i Hide user information on header menu ? Is there any possibility that the header menu may not be displayed or be displayed without any options, including the logo, on a portal built with Service Portal? thanks.

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How to discover Saas Applications via ITOm Discovery

Hello ITOM Experts, How do we discover the applications which are in Saas (NOT Azure NOT AWS for them we need cloud credentials as per standard implementation). They are SSO integrated within our environment but are Saas products. DO ServiceNow ITOM ...

Question

Using "Do the following in parallel" into a loop "do the following until"

Hi, I try to do a loo where i want to execute one action if a sc_task is updated OR if 2 minutes is passedbut repeat 5 times.When le loop is executed one time and passed on one branch of the "do the following in parallel" it not wait a second time in...

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Duplicate Question - Please delete as I don't have the option

Duplicate Question - Please delete as I don't have the optionFor some reason, this keeps posting int he Virtual Agent forum and I am unable to delete this duplicate post.Hi all, The Help Desk manager is looking to roll out a pilot for the ServiceNow ...

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Incident Management

#BuildWith is BACK! Here's your first look

#BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

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Need some Info/Help on the Skills Table

So we want to add the Skills field to Catalog tasks so mangers can assign to staff based on their current skill level. We like the ones under the Technical Skill level (table: cmn_skill_level) and while I was able to configure that list view to show ...

Question

We need a report from pa_dashboards that dashboards are not using pa widgets

We are planning to migrate existing performance dashboards to platform analytics dashboards in the phase1 and phase 2 In phase 1 - Planning to migrate the dashboards which are not using PA widgets. For this, we need to prepare the list of dashboards ...

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Create a New UI Action on form

Hi,I am trying to add a "New"button side to filter under translated versions tab.This new button should create new knowledge article.I am confused between UI Action & action assignment.How can I achieve this?Can anyone share feasible approach ?Thanks...

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Workspace : Next Experience

Dragging Image to ServiceNow Incident

Sometimes i can drag an image into an incident and sometimes i can't, like right now. Trying to drag or copy a snippit(even tried to move to an email first) and can't. I'd rather have in body of incident then as an attachment when possible.Is there a...

Question

Get Catalog variable value from a widget

Hello All, I have a order guide which has a Lookup select box variable "Model" referenced to Vendor Items table(pc_vendor_cat_item). In this variable I am display the product model names as choices for the user. My requirement to display the price of...

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Resolved! spModal with buttons: How to define functionality when a button is clicked?

Hello,I have an spModal with two buttons. I would like to display a message to the user when the "Agree" button is selected, and a different message when the "Disagree" button is selected. In addition, if the user closes the modal by clicking the "X"...

Question

Due date field is giving an error

I want to restrict the selection of past date on the "due date " field on the p_taskfor that i have create ui policy for the same.. but whenever i try to complete or cancle the p_task it shows the error mentioned in the ui policy ( even when due date...

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