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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by ServiceNow 1 Oct, 2025 08:00 AM PDT Event Details Online Webinar Series: Strategies for building AI-driven cyber defenses Hosted by Megan Le 1 Oct–4 Nov, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s New in the Zurich release for Manufacturing Commercial Operations (MCO) Hosted by Lolita Honkpo 1 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s New in the Zurich release for Manufacturing Commercial Operations (MCO) Hosted by Lolita Honkpo 1 Oct, 2025 08:00 AM PDT Event Details Online Vancouver SNUG Hosted by Brandie 1 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Platform Analytics Academy Hosted by Abigail Lavadia 1 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

PAR Dashboard data visualisation showing currency in USD always

Hi All, On a PAR dashboard, we are creating a data visualisation off of the expense line breakdown table. This table has a field that shows 'Rate' applied. This rate on our rate model is in GBP and shows so on native UI and simple reports correctly. ...

  • Question

Interaction wrap up with ITSM

Hello,  I am trying to use the Interaction Wrap up feature with the ITSM module.  I have configured the Wrap up function but cannot get the wrap up window to show up on the SOW.  Any ideas? 

  • Question

Configure Filters - on Service Dashboard for Service Operations workspace

Hello @Runjay Patel , I want to set up a specific filter for Specific LOB users on the Service Dashboard so that on the Service operations workspace, when they log in, they can only see the LOB filter and not the default (Global) filter based on audi...

  • Question
  • Service Operations Workspace

Email based MFA on Zurich

Hi Team, We have upgraded SNOW from the Xanadu to the Zurich version. We want to enable only "Email based MFA by default" for accessing the instance. However, I noticed that the email-based MFA option is not available in the user profile. We need to ...

  • Question

CAD Certification

Hi everyone! I'm preparing for the Certified Application Developer (CAD) exam and looking for guidance on the best resources and study strategies. If you've already taken the exam or are currently preparing, I’d love your input on Recommended study m...

  • Question

Preparing for CAD Certification – Need Study Materials & Tips

Hello everyone!I’m very happy to share that I’m currently preparing for the CAD Certification exam, and I’m hoping to get some guidance from this community.While going through different forums and websites looking for study guides and resources, I’ve...

  • Question

Modify the Attach Search action in agent assist

When we press the "Attach Article" search action on the article available in Agent Assist of Configurable workspace we will be displayed with the below modal.Is there a way to configure the above modal to display an additional text or enable/disable ...

  • Question
  • Agent Workspace

ITSM Workflow Question

Hello Team, I have a requirement : I am submitting the request and there we have certain approval after the creating the change request from the Run Script activity of the workflow in that workflow i want to wait till change request state should  mov...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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