ServiceNow Community

Platform Analytics Color indicator Dots or Colored Text in PA List Widgets

Does anyone know how we can add the color globe or dot indicators in Platform Analytics?See the attached. The color dots render in the Core UI widget/reports but not in PA.There has got to be a way to either color the text or add the dot indicators....

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anyone created ATF Test Cases in Workspace?

Hi,I have worked on ATF Test Cases in Classic, and I will soon work on Workspace. I am trying to do it in PDI in the Service Operations Workspace. There are no Test Steps concerning Workspace. How should I work? Do I need to install any plugins? Has ...

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Regaring client Script

I am not able to run onChange and onSubmit client scripts in my PDI for both Zurich and Yokohama versions. Since the scripts are correct, please suggest an alternative option. 1) if (isLoading || newValue === '') { return; } //Type a...

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Playbook Attachments Mandatory

Hello, I'm wanting to make adding an attachment to the playbook activity mandatory. As in the User can not move on to the next activity until an attachment is attached and a notification pops up informing the User of this requirement. Does anyone kno...

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Resolved! Discovery of Cisco Stacked Switches - New York

When we Discover a Cisco Stacked Switch, it does not create 1 CI for each switch in stack, but 1 CI, with information about the other switches in stack. Our network team would like to have 1 CI for each with a hardware relationship showing how they...

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Discovery

Server Discovery fails with "credential not found"

We are on Xanadu. For discoveries that were previously working, we now see many of these errors in our job logs and discovery dates getting stale. However, when running a Discover now, it works. Also, if I take all the IPs of the failed discoveries, ...

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Server discovery jobs fail with "Could not find any valid credentials"

We are on Xanadu. For discoveries that were previously working, we now see many of these errors in our job logs and discovery dates getting stale. However, when running a Discover now, it works. Also, if I take all the IPs of the failed discoveries, ...

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all Project reports implementation

Hello Folks , I am bit confused to implementing the reports.Can some one please help me to implementing this report . Much appreciated

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ServiceNow Career guidance

Hi Everyone, I have completed ServiceNow CSA. Can someone guide me what are the most in-demand ServiceNow career paths?

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Impersonation logs

Is there any OOTB solution that allows you to see when an impersonation starts, when it ends and what was done during it?

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Trigger flowdesigner based on UI action

I have a UI action called ‘Aha’ in Requested item table. When I click on it, it should trigger the Flow action. How can I configure this? I’m looking for a step‑by‑step setup.

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How can we allow Out Of Office/auto reply mails to be received and processed on tickets?

I m looking for guidance on how to allow Out of office ( OOO ) response and other automatic replies to be received and processed against tickets in Servicenow instance. We often send emails to external vendors directly from Servicenow and many of the...

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Resolved! Need a learning path

Hello there, I am new to ServiceNow and I started with ITSM module. Now I got a requirement and I need to learn GRC and I started with fundamentals in the Now University. In order understand both technical and fundamental side of GRC what are all the...

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How to enable global search by Configuration Item to return related Incidents & RITMs?

I am working with Service Operations Workspace (SOW) and need help configuring the global search bar behavior.Requirement:When an agent types a Configuration Item (CI) name in the SOW search bar, the search should return all related records, specific...

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Platform Analytics HTML / String Widgets Text Not Wrapping

How can we show the contents of a string (4000 characters) so it wraps in the list widget in Performance Analytics?The problem we are trying to solve is to show the data in this widget where we can see multiple rows instead of one row that scrolls ri...

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