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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What’s New in the Zurich release for Now Assist in ITSM Hosted by Lolita Honkpo 17 Sep–18 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s New in the Zurich release for Now Assist in ITSM Hosted by Lolita Honkpo 17 Sep–18 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: [APAC] What’s New in the Zurich release for Now Assist in ITSM Hosted by Lolita Honkpo 17 Sep–18 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: Office Hours - Digital End-User Experience (EMEA) Hosted by ServiceNow 18 Sep, 2025 12:00 AM PDT Event Details Online Live on ServiceNow: Office Hours - Digital End-User Experience (EMEA) Hosted by ServiceNow 18 Sep, 2025 12:00 AM PDT Event Details Online Join us at the Chicago World Forum Hosted by tracyo_brien 18 Sep, 2025 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Tenable.sc integration - reference data updates

Hi All, We have Tenable.sc integrated with ServiceNow using the ServiceNow integration application. I'm having trouble when the reference data in Tenable is updated but those updates are not received by ServiceNow.  I'll illustrate with an example: B...

  • Question
  • Vulnerability Response

Mega Menu view

My Mega Menu is just for HR.  However, it is hard to quickly view for topics of interest.  Any suggestions on how to make the Titles of each group pop out more? 

  • Question

Never Logout My screen or account

Hi Community,I have a question regarding user session timeout behavior in ServiceNow.Currently, when I leave my ServiceNow screen open, my account eventually logs out or times out. This is causing issues because I need the account to stay logged in a...

  • Question

Authentication Clock Skew

Authentication Clock Skew | Playbook Use Case KB Number: KB0639127    Overview The number in seconds before notBefore constraint, or after notOnOrAfter constraint, to consider whether it is still valid. Update the SAML property glide.authenticate.sso...

  • Article

Item de Catálogo - ITSM/CSM

Boa tarde, tudo bem? Gostaria de solicitar a grandiosa ajuda de todos da comunidade. Identificamos que temos 3, 4 (em alguns casos até mais) catálogos para tratar do mesmo assunto, causando confusão absurda para os usuários e até mesmo resolvedores, ...

  • Question

Quick Guide to Enabling Genius Results

Genius Results are a great way to direct users to do something. The full description of Genius Results and the configuration options available can be found here.    But, if you're in a hurry and want to enable Genius Results in your profile, simply ...

  • Article

Quais são as versões já publicadas do ServiceNow?

Nome da ReleaseDataAspen2011Berlin2012Calgary2013Dublin2013Eureka2014Fuji2015Geneva2015Helsinki2016Jakarta2017-06Kingston2017-11-16     Onde consigo ver a minha versão do Service Now?

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Flow Question: Withdraw Request in Middle of Flow

We have a pretty basic Catalog Item Flow that does the following:1. Ask for Manager Approval2. Ask for Data Owner Approval3. Automatically add user to AD groups4. Wait 31 days5. Automatically remove user from AD groups added up in step 3 Note that st...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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