Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
946796members
2929526posts
Get ready for Knowledge 2026. Register by December 31 to save $400 on a full-conference pass. Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 18 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: [AMS] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 18 Dec, 2025 09:00 AM PST Event Details Online Holiday ServiceNow Phoenix Developer Meetup — Join Us! Hosted by Mike Stockman1 18 Dec, 2025 05:00 PM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 30 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online February Speed Networking (EMEA-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Issue with UI Action

My UI Action is not working in the workspace... can someone please guide what I need to write in the workspace client script? @Ankur Bawiskar  @Dr Atul G- LNG 

  • Question

Cannot find any information on entitlement error

Can anyone explain this error to me?  I am using a flow to update a software entitlement list and receive this error.  I can insert the record manually.  Any help is appreciated!! Error occured while inserting record: Operation against file 'alm_enti...

  • Question

Proactive CI Data Health Monitoring

Service Now requirement: An AI agent continuously scans the CMDB for stale(>90 days), incomplete, or "orphan" CIs and opens tasks for data owners to review.User Story: As a CMDB Data Owner, I want continuous AI scan for stale/orphan CIs and auto-task...

  • Question

Sort the items shown in the left side of Slush bucket by 'Order' field

The current default feature of slush bucket is to show the items in alphabetical order. But we have a requirement to show fields in order by the field called 'Order'. Is there any way to achieve this?We have created a m2m table for two tables called ...

  • Question

Close Work Order Task (WOT) from postman

Hi Team,I have requirement where I want to close the WOT from the postman. But it is not working as expected.Table API - https://<instance>.service-now.com/api/now/table/wm_task/26df5640472a2210845d03d8c26d439c Header: Authorization : Basic Y2FyZWFyO...

  • Question

Flow Designer...send email vs notification

Hi All. I need to create either an email or a notification within Flow Designer. I have an INC that based on certain interaction with a few fields spins off an Incident Task to a particular assignment group. This is built in Flow Designer. What I wan...

  • Question

Community page not loading properly

Is anybody else having problems with the community page not loading properly. If I go to servicenow.com/community all I get is a blank white page. And then if I go to https://www.servicenow.com/community/activity/ct-p/activity it load but it seems no...

  • Question

Copilot integration with ServiceNow with out Nowassist

I wanted to integrate ServiceNow with Copilot; however, we do not have now assist license. Can I still be able to create this integration? it would be helpful if you can give me a path without Nowassit, how can I make this integration. Can you confir...

  • Question

Virtual Agent in Service Operation Workspace

Hello! I want the similar bubble chat with a virtual agent as we have in the employee portal but on the Service Operation Workspace. The objective is to be able to have a Help Agent on SOW that leads us through a check - list in order to know if we c...

  • Question
  • Natural Language Understanding (NLU)
  • Service Operations Workspace
  • Virtual Agent

Iframe with external website

Hello, I want to create a widget in portal with iframe tag. Within that widget I put html <iframe and I use an external website( for test I'm putting www.youtube.com.However it doesn't work and the video is not showing up.I believe the error is cause...

  • Question

plugin tables

Hi, Are there more plugin tables besides the sys_plugins table ? I can see that all plugins are active in sys_plugins but if I look at the Plugins module from the navigator then a lot are not installed. Thanks

  • Question
  • Scripting and Coding

Untangling Years of Customizations: How Do We Get Back to OOB?

My organization has been using ServiceNow since at least the Eureka release. Over the years, we’ve significantly over-customized the platform. In many cases, we built custom functionality before ServiceNow provided an out-of-the-box (OOB) solution—fu...

  • Question
  • Change Management
View More
Announcements

Unlock our biggest savings of the year! Register anytime before Dec. 31, 2025 and save $400 on your ticket to Knowledge and CreatorCon 2026.

Register Now