ServiceNow Community

The application CI has been decommissioned, however the application entry is missing from the CMDB.

i have one business application CI which has been decommissioned and that CI entry is missing in CMDD CI table

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Issue triage track as recommendation - where does it live after that / process how to work with them

Hi, I would like to understand what happens if the Issue triage is closed as Track as an Observation or recommendation. Where does that observation / recommendation live after that?How does the Issue triage teams then track those recommendations afte...

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Wanted to apply filter on Email in compose section in Issue record in Compliance Workspace

In Compliance Workspace there is Compose section, in that we have emails, I want to add filter for the Emails. Where can I configure this? And if I apply the filter will it only impact the Issue record or it will impact globally?

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Three Strike Rule Automation In incident

Hi Team , if any one implemeneted three strike rule close autiomation on incident module . can any one please help me .

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integration roles

I want to deploy the app from vs code to servicenow instance for that i have created a userother than admin what role should i have to give that user

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[question] subscription, roles and application

Hi community,I am a little bit confused with the term subscription, roles and application in subscription management application. Can I understand that way that 1 subscription = 1 roles per person, while the role control both what you can do and whic...

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how to trigger notification considering users properties and business calendar

Hi All.For SPM, I need to trigger notification based on:1. properties of users (department, location, state ...)2. state of time card vs time sheet3. business calendarFor example, a montly notification based on point 1. and 2. need to start every 24t...

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Time Card Management

Data is not visible on the table even if the user has the roles

Hi, I have created a custom table with default read,write,create, delete ACLs. There are no additional ACLs on the table. When I impersonate a user with the role, he can see the table along with row count but all the fields are empty and I dont see a...

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Servicenow announcement

I have configured this announcement but this is not showing in the portal. But in pdi it worked. Are we missing anything

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Reporting on budgets when some projects migrated to next experience

This is related to moving budgeting to the next experience which is described here: https://www.servicenow.com/community/spm-articles/budget-migration-guidance/ta-p/3037991 We recently installed Project Workspace, and yes, it is amazing, you should t...

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Clear variable values on realtime

Hi everyone, I am working on a ServiceNow catalog item where I have a multi row variable set named a and inside it a user reference variable u, and I am using a catalog client script onChange to populate a catalog-level variable uvar which works corr...

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Need help displaying messages on form

Hello @Everyone need help on below requirement Ive requirement when approvals are rejected in authorize state the state transtioned to new state also planned scheduled dates are also changes automatically(which triggered from workflow script)based on...

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Mass Report off "Audit History" tab when the "Assigned to" has been updated by a certain user

Hello, I'm trying to create a report off the "Audit History" tab when the "Assigned to" has been updated by a certain user. I'm having an issue where Assigned to data keeps on swapping back and forth between users.

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How to validate duplicate check

Hi everyone, I’m working on a Service Catalog item (e.g., “Software License Request”) where the user enters a license number. My requirement is to: * Check in real-time if the entered license number already exists in the system (e.g., in sc_req_item ...

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Resolved! When do we use Before Query BR over ACLs?

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