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Resolved! i have csa voucher given by my company capgemini. How many attempts can i take in exam.

Please help me in understanding the retake policyAccording to the capgemini.

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Project Help !!

I have a Record Producer in ServiceNow that captures data such as Employee Name, Employee ID, Joining Date, Department, and Salary.The requirement is:When the record producer is submitted, a record must be created in a custom table (say u_employee_de...

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Service Mapping with Agent client collector is giving error No active MID Server found for IP*****

Hi, I have trying to create a top down service map for the windows server where Agent client collector is installed. I am getting the error No active MID Server found for IP***** and HOST 550d********************************c. Regards,Rishi

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List Collector

Hi All, I've a List collector variable in the catalog item which is referenced to a custom table. The table has 81K + records and it is required to load all the data for end users. Since it is trying to load lot of data, though it is working from Se...

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How to share filter for another user (non-owner) to perform maintenance?

Hi, I have several filters in Platform Analytics and I want to share the maintenance of these filters with a user who manages the data visualization, dashboard and filters. How do I configure and where do I maintain these filters?

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How do we add reference qualifier for list collector in catalog item.

I have a list collector field in catalog item which is referencing the asset table called u_st_hsm. I have to populate fields on the list collector based on another variable in the catalog item called location_2 . I also need to add another filter f...

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How to Add a Character Counter and Limit to Multi-line Text Field in Service Portal Catalog Item?

Hi everyone,I'm working on a catalog item in the Service Portal (ESC), and I need to implement a character counter for a multi-line text field.Here’s what I’m trying to achieve:Limit the input to 1000 characters.Display a live character counter below...

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Make the Tab Sidebar visible for configuration in UI Builder

Hello,I’ve encountered a problem in Risk Workspace: I can’t open my tab sidebar for customization in UI Builder.Has anyone else experienced this issue?Regards,

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CAD based question

How do you configure a Scheduled Job to execute on the last day of every month?a) Set the Run field value to Periodically and the Repeat Interval value to 31b) Set the Run field value to Periodically and the Repeat Interval value to Last Dayc) Set th...

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Now Mobile Custom Theme is not working

Hi all, I created a custom Now mobile Theme and It is working fine for me.But When I try to Impersonate Another User the theme is not getting Applied why. I Also seen few people login into now mobile also are not able to see the theme.Thanks In Advan...

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Help Needed to Track History of "Available" Field in sys_user_grmember Table

Hi Team,I have a query regarding how to track changes to the "available" field in the sys_user_grmember table, specifically:Who enabled or disabled the fieldWhen the change occurred (timestamp)How to view the full history of updatesI created a report...

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Workflow Studio

Hi,I am currently using a REST API within Workflow Studio to retrieve data, which includes the host_id of hosts that have been updated on the endpoints. Once this data is obtained, I need to iterate through each host_id, make a subsequent REST API ca...

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Exposing AI Agents via Virtual Agent API

Hi all,We’ve successfully created a ServiceNow AI Agent, and it’s working well through the Now Assist chat window. However, we’re running into issues trying to access the same AI Agent through the Virtual Agent API, specifically via the /api/sn_va_as...

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Non-admin users are not able to see journal fields in the template getting created from incident.

Non-admin users are not able to see journal fields in the template getting created from incident.Kindly assist.Thanks in advance!!

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Standard change tasks created prior to "implement" or "schedule"

Good morning ServiceNow enthusiasts Could somebody explain to me the actual reason why the tasks defined within a standard change template are created and assigned PRIOR to the implementation phase? I do understand they are pre-approved changes, but ...

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