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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: FSM Academy - Contractor Management and Field Service Marketplace Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: IRM Entity User Access Office Hours Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: HR Service Delivery Academy: HR Service Delivery Q4 2025 Roadmap Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Analytics Academy Hosted by Lolita Honkpo 12 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Playbook in SOW Side Bar

Dear Community, I would like to know if Playbook are available in the Side Bar of SOW? I can use it in incident form as a new tab when the condition for playbook match. But I have nothing in the Side Bar (Playbook icon is displayed). I'm wondering if...

  • Question

Best Way to block the data insertion for Discovery tables

I would like to block the data insertion for discovery tables as these tables does not gives any valuable data and it clutter the CMDB.    Some example table is: Dscy_route_next_hop table.    Suggest me best apporach to block the data insertion.    T...

  • Question

Cannot Find Flow Designer Flow on Escalation Template

Hi Community, I’m working on Customer Service Management (CSM) and created a Flow Designer flow that handles escalation approvals and case reassignment. The flow triggers when an Escalation record is created.In the Escalation Template, when I uncheck...

  • Question

Business rule to start flow designer

Hi all,I have written a script in business rule to start the flow designer condition after - insert & updatescript :-(function executeRule(current, previous /*null when async*/ ) {var flowSydId = catGR.getValue('flow_designer_flow');gs.info("&&0 " + ...

  • Question

Regarding Instance login

 Hello All,I am not able to login with these credentials in my personal pdi. Is there any way to reset password apart from this way.Please help because i don't want to loose this pdi.

  • Question

The Business Case Executives Actually Approve

Winning business cases focus on time-bound, evidenced value rather than tool enthusiasm. Establish the “current cost of work” with a defensible baseline: labor hours per case, rework rates, waiting time, call volume, shadow IT spend, compliance excep...

  • blog

Integration between 2 instances

HI Community, I have a requirement where in dev instances i have created a catalog item and once the request is raised in dev instances then a sla record need to be created in sandbox instances...based on variables (like name, type, target etc) in ca...

  • Question

how to report on SLA definition linked to requested item?

I'm trying to join the 3 tables sc_req_item,  task_sla, sc_cat_item to report on the SLA definition linked to the requested item without success. is there something wrong with the database view I created?

  • Question

Top 10 ServiceNow Tables Every Developer Should Know

  1. sys_user – The Users Table This table stores all user records in the system — basically everyone who logs in or interacts with ServiceNow. It includes user details like name, email, roles, department, and manager.Pro tip: You’ll often use gs.get...

  • blog
  • Instance Configuration
  • Personal Developer Instance
  • Script Debugger
  • Scripting and Coding
  • Team Development
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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