ServiceNow Community

Sync vCenter data with ServiceNow CMDB

Hi,Currently we may not be able to use Discovery. I was wondering if anyone has used the REST API or other methods to get server information from vCenter and added to ServiceNow. Many thanksDan

Question

ATF Custom Test Steps reusable samples

Hello everyone, Just checking if we have any reusable custom ATF Test Steps specifically for Flow and approvals. I do my flow validation using an existing test record that is already complete which check the Approvals and task. My goal is have an ATF...

Question

Notifications in the bell icon appear transparent

Hello everyone, After the recent upgrade, the notification popover (the panel that appears when clicking the bell icon in the top-right corner) is transparent, making the text and background difficult to read. Thanks in advance,Marisa

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How to customise the Catalog item page on Now Mobile app

Hello, I'm looking for some pointers on the Now Mobile app. I'm fairly new to Mobile App Builder but have managed to configure it well enough to a certain point. Question...How to edit the cart on the catalog item page? After clicking 'Add to Cart' ...

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Mobile
Mobile app configuration
Mobile Studio
Now Mobile

Resolved! Why does Service Mapping need local admin access on windows probes?

I am looking for a straightforward answer to this that I can provide my Security team. We initially implemented Powershell JEA enabled Discovery last fall since, understandably, they were hesitant with granting the admin access to 500+ servers if th...

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Discovery
Service Mapping

How to Add and Display Additional Read-Only Fields in AI Search Results for Incident in Service Port

I have a requirement to enhance AI Search results on the portal when searching for incidents. Currently, the results display the description and short description fields. However, when I attempt to add new field mappings, I encounter the error "'text...

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AI Search

Control Attestation vs Continuous Controls Monitoring

Hi,From the ServiceNow documentation, I see that control attestation is to just confirm that the control is in place.However, it seems to me at times that control attestations are made to perform the same functionality of continuous controls monito...

Question

Record deletion redirect (UI Builder/workspace)

I have created a scoped app with a custom workspace (from scratch). The workspace of course has a few pages, and I am using many of the OOB components. I have configured a page with the 'record' component, so when any records are clicked from any lis...

Question

Execute PowerShell Script on MID-Server

Hello,how i can execute a powershell script directly on the mid server and not on a remote host.I would like to execute the script in a Flow Designer Action but a host is required. And i can't add the MID Server Hostname because the connection is not...

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(Manage Life Cycle Event) Activity Set is not getting triggered using Trigger Type: Advanced

Hi All, I am using advanced trigger type to check if the previous activity set is completed or not using the below script, along with the additional check in HR Profile (Parent Case->HR Profile->Custom Field). Expectation: If there is a value is the...

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How to show RITM number in the response body ?

Hi All, My requirement is 3rd party wants to create RITM in ServiceNow. I have provided them OOB endpoint: https://marriottdev.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_now and JSON as :{'sysparm_id' : '4f9131449f901200d54dd4b4232...

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Worknotes does not display URLs as hyperlinks

Hi All, The Worknotes in the incident is not displaying the Hyperlinks.The KB should be Clickable and once clicked it should open it in a new tab.

Question

Calling Professionals from Telecommunication: Join Our Telecom Feedback Participant Pool!

We’re inviting professionals from Telecommunication to join our ServiceNow Telecom Feedback Participant Pool - a community of telecom professionals whose insights help build smarter, more useful tools for the telecom industry. By signing up, you’ll g...

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Calling Professionals from Retail and Hospitality Operations: Join Our Feedback Participant Pool!

We’re inviting professionals from Retail and Hospitality Operations to join our ServiceNow Feedback Participant Pool. This initiative aims at understanding what truly makes retail operations experiences at HQ and stores exceptional. By signing up, yo...

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HR Service Delivery—Onboarding as a Composable App

Onboarding spans identity, equipment, training, and compliance—perfect for low‑code composition. Model your data (roles, locations, equipment bundles), then create modular subflows: account provisioning, asset requests, learning assignments, and mana...

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