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What`s NewPopular PostsMoreThe latest in CommunityPosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronSave $200 on Your Knowledge + CreatorCon 2026 TicketHey, Community! Knowledge + CreatorCon 2026 is coming ...Read MorePosted by jordancbaronWhy ServiceNow's Government Forum 2026 Should Be on Your CalendarIf you work in governm...Read MorePosted by Pooja Gupta1Announcing the 2026 Best Employee Experience Contest 🚀The 2026 Best Employee Experience Contest Website is N...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by seanreganAI Experience by ServiceNow- the future of enterprise work with AI as the interfaceHow many companies are...Read MorePosted by Mike ScullyKickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide-Kickstart Your Service...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsIts_AzarSpecialistStop Blaming Performance — Start Fixing Your Business RulesLet’s talk about somet...Read MoreIts_AzarSpecialistnow assist greyed outIm not able to interact with now assist, its greyed out Read MoreIts_AzarSpecialistVirtual agent chat to display agent topicsHi all, i have created an aagent in agent studio, and i want to use that
in virtual...Read MorePrasanna_PatilSpecialistHow to capture encrpted data on incident for non itil userHello Team, We have bu...Read Moreprerna_shSpecialistVirtual Agent Custom TopicHello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistIntroducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.Hello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistUnderstanding Field Styling in ServiceNow: Forms vs ListsField styling in Servi...Read MoreIts_AzarSpecialistBefore Your ServiceNow Certification Expires: Read ThisWhat Is the ServiceNow Certification Maintenance Progr...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineRegister for the Hawaii SNUG H1 2026!Hosted by WhitleyT23 Feb, 202610:00 AM PSTEvent DetailsOnlineServiceNow Exchange: ITOMヴィジビリティとクラウドアクセラレートの25’Q4リリースの新機能Hosted by Abigail Lavadia23 Feb, 202606:00 PM PSTEvent DetailsOnlineServiceNow Exchange: Security Operations Applications Office HoursHosted by Abigail Lavadia24 Feb, 202608:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Process Mining for HR - Data-driven insights for AI agent deploymentHosted by Abigail Lavadia24 Feb, 202608:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Process Mining for HR - Data-driven insights for AI agent deploymentHosted by Abigail Lavadia24 Feb, 202608:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Employee Experience Office HoursHosted by Abigail Lavadia24 Feb, 202609:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Hi communitiy I have a requirement to attach an SLA or OLA to approval records to show where approvals are getting bottelknecked, can you help me with best approach please? Kind regards
Hello AllIn NERM, is there a way to report on Resource Assignments that have been extended. In previous resource management module with Resource plans there used to be a fields to capture Extension state and type. Is there an equivalent we can report...
I have configured a survey to trigger upon incident resolution, with notifications sent to the caller, application owner, and RCA manager. Although the notification is successfully delivered to all recipients, only the caller is able to access and co...
As organizations scale AI adoption, governing AI assets becomes increasingly complex and teams need visibility to ensure AI asset management align to business goals. This session explores how ServiceNow Process Mining transforms AI governance by rev...
I'm trying to add a VIP flag (similar to the OOB flag on incident caller) to the "opened for" field on interactions. I'm trying to repurpose the same client script from incident (see below), but am receiving this error "onChange script error: TypeErr...
Join us for a deep dive into the latest Q1 store release for Workplace Service Delivery. We'll cover new features and enhancements such as invitee availability on reservations, map based admin tools, workplace analytics dashboard and more! Don't m...
One of the most important shifts in navigating the ServiceNow ecosystem is realizing that no single person is meant to do everything. This week, we’re focusing on understanding how roles interact across the ecosystem to build clarity around collabora...
hi @Andre Ramsarran @Victor ChenWe are using the 'Now Assist Multi-Content Response' genius result configuration for ESC Portal Default Search Profile.And currently in the now assist AI search genius results the links of the knowledge article or cata...
we have tfs- service now - verizon integration and other way around which was working properly, for few tickets if tfs raised we create a ticket send a referance and working as expected in turn this creating a duplicate entries in verizon side.
HiI have a custom table(x_app_cost_service) having several records with "period" in format "FY25: M09". attached scrrenshot.I want to get all records for last 12 months.suppose today is FY26:M02 (feb month 2026 ), it should calculate 12 months from ...
Hi All, We have a requirement to prepopulate the opened for with parent Assigned to field while trying to create a child HR case from HR Agent Workspace.Tried creating a Business rule before insert, but it is happening after creating the case not whi...
We're excited to announce that AI Voice Agents are now live on the Now Platform! AI Voice Agents bring natural, human-like conversations to your customer and employee experiences—answering questions, resolving issues, and completing tasks through v...