Grayed out list collector in flow designer

varunsharma
Kilo Contributor

Hi Experts, 

 

i'm trying to raise a catalog request using the flow designer , the catalog item contains a mandatory List collector that i need to populate , but the list collector variable remain grayed out (see attached) . 

varunsharma_0-1715681858944.png

 

Kindly suggest if you know any work around this issue.

 

Regards, 


Varun Sharma

2 REPLIES 2

PatrickMutchler
Tera Guru

@varunsharma

 

The Submit Catalog Item Request action doesn't support list collectors.  Take a look at the article below.  I hope this helps!

 

https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...

 

@varunsharma

Just to follow-up on this.  Is it necessary to be able to select multiple groups?  If not, you could always change that variable to a reference field.  You would be able to set that from the Submit Catalog Item Request action.