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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: App Engine Office Hours (EMEA) Hosted by ServiceNow 25 Feb, 2026 01:00 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Online From Chaos to Confidence with AI Control Tower Hosted by Brandie 25 Feb–25 Mar, 2026 09:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Add more fields under My Tasks for custom resolve portal

Hi,I am working on adding more fields under my tasks i.e Approval for event.Currently it has  Task type , Event , Opened by , Name ,Description for event record.I want to add more fields such as Exercise Name, exercise scope etc.Table name is sn_reco...

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Lift Off to Knowledge challange

Hi Everone Please let me konw , this challange  is valid in indian lerner or not.https://servicenow.swoogo.com/LiftOfftoKnowledge2026?campid=269698&cid=ip:snu:snul:sn:26q1:Liftoff-Digital-Banners-on-Webpages:none:sn:awa&utm_medium=internalpromotion&u...

  • Question

SaaS Outage Detection

How SaaS outages can be tracked in ServiceNow? When ever the SaaS pages go down, we need to have that tracked in ServiceNow with an automated incident created, assigned to the support group and a Dashboard.

  • Question

プラットフォームアカデミーセッション #36 - 2023 年 6 月 8 日 - ナレッジ管理の開始 (翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。   編集された録画は現在YouTubeでライブ配信されており、リンクとリソースは下記をご覧ください。また、プレゼンテーションとQ&Aもこの返信に添付しました。   リソース ナレッジマネジメント製品ハブhttps://www.servicenow.com/community/knowledge-management/ct-p/knowledge-managemen...

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Active Chat Window missing in configurable workspace

My agents are able to receive work items via the inbox page in the configurable workspace but once they accept the work item, the active chat window does not appear. The chat window shows up in the SOW workspace (attached below) but not in our custom...

  • Question

Inactive fields are still visible in the Form View

Hi Community!Hope you are doing well!I have inactivated a choice to the field (custom field in the case) as per the Business requirement. When I check it in List view, it is working fine. But when I check it in the Form View, I can be able to select ...

  • Question

PIR SECTION Timeline tab modification(MIM)

Hello All,In the timeline of inside post incident management report ection i want to have all the belowPIR timeline section• Created• Proposed• Promoted/Rejected• Actions taken (Under Compose section)• Flagged work notes• ResolvedHow i can achieve th...

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Announcing our 2026 ServiceNow MVPs

We're pleased to announce our 2026 ServiceNow Most Valued Professionals!      Our MVPs share their excitement here. Let's give a warm welcome to the 2026 ServiceNow MVP class.    We did it! This Community came together to celebrate and uplift one ano...

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プラットフォームアカデミーセッション #35 - フローデザイナーの承認 (翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。   セッションを見逃した方のために、YouTube の録画をご覧ください。また、以下のセッションで言及されているリソースと、PDF として添付されているプレゼンテーションもご覧いただけます。 リソース フロー承認に関するセンターオブエクセレンスの記事https://sn.works/CoE/FlowApproval ディシジョンビルダーアカデミーhttps://sn...

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Availability of Micro-Certifications in Zurich Version

Hello Community,I would like to clarify whether the following micro-certifications are available for the Zurich version:Administration Fundamentals Micro-CertApplication Developer Micro-Cert (Start Prep)Are these certifications still valid and access...

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Checking if i can get a voucher chance again to take up the CSA exam

Hello everyone, I had completed my CSA training process but i couldn't take up my exam due to some personal reasons, Now i want to complete the process i left unfinished and want to check if i can get assistance in getting back voucher so that i can ...

  • Question

CSA Delta exam Zurich 2026 - sample questions

I have to face CSA Delta exam Zurich 2026. Asking Copilot, it gave me back some sample questions, but I am not sure they are effective. Does anybody have some sample questions that may be really similar to official ones?

  • Question

Regarding SLA configuration

I have to configured SLA for P3/P4 as below,1. P3/P4 - for 24*7 groups2. P3/P4 - for 9*5 groups (37 groups)3. P3/P4 - for 16*6 groups (1 group)I have configured this for P3 and P4 but i have to set the cancel condition when priority or group changed ...

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