Hi all,
Looking to see if anyone is experiencing a similar issue to us. Starting from our upgrade from Zurich to Australia, we seem to get an outage for users everywhere except our Employee Centre.
We've never had this occur before but during Australia we lost access to the platform for nearly an hour. Support told us that it's due to "related activities triggered multiple cache flush and cache rebuild operations on the instance. As application nodes rebuilt required caches, transaction processing became temporarily more expensive". However, we are currently moving from Australia Patch 5b to Patch 7 in our Dev instance and we're unable to use the instance again.
Whilst I understand they can cause downtime, we've never experienced this before during a family upgrade or a patch release and now we've experienced it two in a row. I'm now starting to get concerned that this is going to be a persistent issue every patch/upgrade which isn't great!
Has anyone else experienced this?
If you have, did you resolve it? If so, what steps did you take?
