Networking fundamentals required for ITOM

Hi folks,Which networking fundamentals are essential before starting in IT Operations Management (ITOM)?

• Question

How to hide approve button based on role in service portal

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AI Agent testing, stuck without output. Agent is not working either.

 Any ideas? all plug-ins are up to date and instance is on the latest patch of Yoko 

• Question

Possibility to Merging Multiple Demands into a Single Demand

In Strategic Portfolio Management, can we merge multiple demands into one single demand? For example, if we have 10 demands, is it possible to bring them all together into one, along with their tasks, cost plans, resources, and other related data ?, ...

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• Demand Management

Font change in employee center

I want to change my employee center font in the "Gill Sans Nova" But its not present OOB.so how can we change the font. 

• Question

QR code on ServiceNow now mobile apps

This application generates QR code based on the logged in user's email.   1. This application contains widget, which is called on now mobile through /mesp portal. 2. The widget has instance options which allow the developers to generate QR code based...

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• Service Desk
• Walk-Up Experience

CRM - One Click Showcase - Sell, Fulfill & Service using AI (Yokohama) - pre-demo steps guide

Hi!  Is there anyone who has installed CRM - One Click Showcase - Sell, Fulfill & Service using AI (Yokohama) and could provide me with a copy of the pre-demo steps guide? When trying to download it I'm redirected to the old demohub login page which ...

• Question

ServiceNow Tacton CPQ Integration

Has anyone worked on ServiceNow Tacton CPQ integration? Any idea what procedure need to follow?

• Question

Call script include to a Reference field in a variable set

I have a Business Service Field i want to filter using a call to a script include. Yes this could be done user simple but this is a small sample to a bigger issue. Im having issues calling to a script include from a reference qualifer variable in a v...

• Question

In the Service portal page there are so many categories when we click on particular category then it

On the Service Portal page, multiple categories are available. When a user clicks on a specific category, it redirects to the catalog items related to that category. In the image below, I’ve highlighted one of the catalog items. Is it possible to app...

• Question

Mobile Agent - How to setup and test incremental offline behaviour

Could someone please guide me on how we could configure and test the "incremental offline" functionality in the Servicenow Mobile Agent app. The manual offline functionality already in place and would like to explore impacts of the incremental offlin...

• Question

CBT Nuggets Training

Hello All, Do you suggest CBT Nuggets for training or is it not necessary? 

• Question

Microsoft Azure SSO integration with ServiceNow Test Connection Issue

Hi Team, While doing test connection in the Microsoft Azure SSO integration related identity provider in ServiceNow, I  am getting the below mentioned error message and unable to complete the test connection part. Please check this issue and provide ...

• Question
• Continual Improvement (CIM)

An Exciting Opportunity to Become a 2025 Rising Star

          Get ahead. Grow. Shine. Become a ServiceNow Rising Star.      If you enjoy sharing your experiences with others then this program is for you.   You can become a 2025 ServiceNow Rising Star when you submit you...

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