Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
921551members
2906375posts
The countdown to Community Week starts now. What is Community Week?
watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - November 2025 Hosted by HenryDo 4 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: ITOM AIOPs Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Healthcare Locations (New or Moves)

I've been asked to find out how other healthcare organizations handle new locations or moving locations... not necessarily specific to ServiceNow itself. We have Epic as a system, and it seems that there is no set way with our IT Epic folks to create...

  • Question

Building agent work schedules and providing data via integration

Introduction Within FSM, work schedules for agents are one of the key foundational data that support scheduling. Work schedules define, within certain periods, the exact times agents are available - or unavailable to work. They can contain sub-schedu...

  • Article

Improving efficiency with assignment assistance

Efficiency and precision in task assignment can significantly impact overall productivity. One of the key challenges dispatchers face is determining the most suitable agent for a specific work order task. This is where assignment assistance comes int...

  • Article

How to auto-attach file from another system as a url parameter?

Hello everyone!I've a relatively complex coding question that I'm hoping someone might have some insight on. We're setting up an integration between ServiceNow and Epic Hyperspace using the SN Store application "EMR Help".  We've gotten the auto-logi...

  • Question

Live on ServiceNow: CSDM Data Quality and AI Agent Performance

  AI Agents are new products in the ServiceNow ecosystem, and we will be presenting on how to combine CSDM alignment with strong data foundations for the successful deployment of AI Agents. Attendees will leave with a better understanding of data re...

  • Event
  • NOW Platform
  • Virtual
  • Webinar

Automating return of company owned assets in offboarding?

Hi all, first post here so bare with me We're looking for a cleaner way to handle asset retrieval when employees are offboarded. At the moment, our HR cases kick off some IT tasks (AD disable, laptop recovery, etc etc), but the actual process of gett...

  • Question

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

Register TODAY for the 2025 Indiana SNUG!

Hello SNUG Members!   We're excited to launch our next in-person Indiana SNUG, on November 13th, 2025 in Indianapolis!   This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with pe...

  • Question

REMINDER: Register Today for the 2025 Indiana SNUG

  Hello SNUG Members!   We are just two weeks away from our next in-person Indiana SNUG, on November 13th, 2025 in Indianapolis!   This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussio...

  • Event

Bell Notification is not getting triggered

Hello Experts,I have configured a notification in the sys_notification table with the following settings:Trigger: When record is inserted or updatedWho will receive: “Include the person whose action triggered the notification”Associated: Notification...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More