User Activity
2 weeks ago
Hello Community,I am working on a requirement where an incoming email with a specific subject contains a CSV attachment. I need to parse this CSV data and map it to a custom table to create records.To test the logic, I wrote a Background Script using...
2 weeks ago
Hi Everyone,I have a requirement to parse incoming Excel attachments and map the data into a custom table, but the Excel file structure is completely dynamic.The Scenario:1. Excel files are received via email and attached to specific Case records.2. ...
05-08-2026
Hi Everyone,I am trying to implement a requirement in ServiceNow email notifications where:If the recipient user belongs to this group, the incident link should open in SOW Workspace.If the user does not belong to this group, the link should open in ...
04-25-2026
Hi everyone, I have two requirements related to a Service Portal catalog item page and would appreciate your guidance. First, I want the catalog item page to be accessible directly via URL in an incognito/private browser session, but currently when I...
04-23-2026
Hi everyone, I am working on a ServiceNow catalog item where I have a multi row variable set named specify and inside it a user reference variable name_3, and I am using a catalog client script onChange to populate a catalog-level variable uvar which...
