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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

two tables in list collector variable

I have a list collector variable which fetch values from "cmdb_sam_sw_install" table. Can we have another table(samp_sw_subscription) added to this list collector variable? In "install" table "user" field is available and in "subscription" table "ass...

  • Question

Automated Windows Hotfix Discovery

Hello Community, I am working on a requirement to discover Windows Server hotfixes for specific OS versions and store them in a dedicated custom table (u_cmdb_ci_hotfixes).While I have successfully configured the WMI query in a pattern extension and ...

  • Question

Article publish workflow best practise

Hi, Out of the box, the Approval Publish workflow routes knowledge articles to the Knowledge Base Owner or Knowledge Managers for approval. Alternatively, an Ownership Group can be used.However, I’m trying to design a slightly different setup. I want...

  • Question

using flow designer I want to trigger assign to

in custom table with list field group refer to group table.i want create some custom task using sheduled job.scheduled job run  every 6 months.department field contain multiple values eg: Group1,group2,group3.newly created task assign to needs to be ...

  • Question

Customer Service Management install base

We are currently working on modelling CSM + CSDM, and we are following the CSM + CSDM alignment model recommended by ServiceNow. As per the model, the Service Model (cmdb_model) and Sold Product should both be linked to the Service Offering.However, ...

  • Question
  • Architect

last 12 months query for custom records

HiI have a custom table(x_app_cost_service) having several records with "period" in format "FY25: M09". attached scrrenshot.I want to get all records for last 12 months.suppose today is FY26:M02  (feb month 2026 ), it should calculate 12 months from ...

  • Question

Prepopulate the fields while creating child case

Hi All, We have a requirement to prepopulate the opened for with parent Assigned to field while trying to create a child HR case from HR Agent Workspace.Tried creating a Business rule before insert, but it is happening after creating the case not whi...

  • Question
  • Human Resources Service Delivery

Scrolling down to form field in workspace

Hi Experts, I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?

  • Question

Resolved! Jelly Script Dynamically change the query in g:ui_reference

I have a UI page where two reference are present and i want one of the reference field query updated once the other one is selectedHTML Script:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2=...

  • Question

Resolved! Any way to make a List Collector return a name instead of a sysid

On a catalog item I'm using a list collector to return one or multiple variables from a custom table. I'm running a simple client script to convert this result to a string (.toString()) and then populating a custom field with the result. The problem ...

  • Question
  • Digital End-User Experience (DEX)

Wrong Configuration item being updated

During the import of InTune it is renaming server on the Windows Server Table. It renames the CI and updates the serial number, Model ID, and adds the serial number to the description field. I can not find how it is linking the PC to the server. If I...

  • Question
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