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record details needed

Hi Team , i need filter these data , in which table i will get these dataConfig Item ID’s associated with these… as well as tickets opened against all the CI’s. Upstream CI ID’sDownstream CI ID’sMain CI ID’s

  • Question

Relationship Between Service Offerings and Commitments in ServiceNow

Hi community, good day. I have a question regarding the relationship between Service Offerings and Commitments in ServiceNow. I want to understand how these two are linked to each other. As far as I know, this linkage appears through a related list, ...

  • Question

Need model information

There used to be a product documentation page that used to list which all now-assist skill is trained & operates on which foundation model  like of claude, stargate. Does anyone happen to have a link to that article/documentation handy ?

  • Question

Remediation Status on VIT ignores SLA if Deferred?

We are in the process of updating our platform to Zurich and updating VR to version 26.0.13.In the update it appears ServiceNow is adding a new functionality within "Transit to Closed" business rule for VIT:  In this new update, a VIT could be define...

  • Question
  • Vulnerability Response

Resolved! ServiceNow SAM Pro integration with SAP (S4 HANA)

Hi All,  I have integrated SAP SOLMAN (S4 HANA ) with ServiceNow. I executed the integration basis the steps mentioned in the ServcieNow document. The connection is live and data is flowing in for users and engines. However, the License Type column a...

  • Question

Accessibility PAC: All You Need To Know!

What the Accessibility Product Advisory Council (A11y PAC) Is—and Why It Matters The Accessibility Product Advisory Council (A11y PAC) plays a pivotal role in shaping the future of accessibility within the ServiceNow ecosystem. This strategic adviso...

  • blog

Configuring ReleaseOps in Zurich

ReleaseOps is a brand-new product, introduced with Zurich, to provide a process and automation to deploy and validate code from dev to prod in your ServiceNow environments.  It will soon be part of a free version of App Engine Management Center (AEMC...

  • blog

Creating an HR Agent Configurable Workspace

ServiceNow continues improving HR Agent Workspace as a human-focused experience catered toward HR agents. We are thrilled to present a revamped HR agent configurable workspace built on the Next experience.   This experience can be configured and exte...

  • blog

Demand to EAP Item Conversion Configuration

SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires configuration,...

  • Article

Office Location Toggle on mobile App

Hi team,I am working on Mobile app where we have a requirement that : The vendor shall setup the mobile app solution to allow users to toggle between office locations to view each offices home screen .here we are showing the content based on the audi...

  • Question
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