Automatically Populate a Catalog Item Variable Based on Another Variable Selection

Hi Community,I’m working on a ServiceNow catalog item and want to dynamically populate one variable based on the selection in another variable.Scenario:I have a variable “select_the_requested_group” with choices:ABCDEFGHIJKLMNOI have another variable...

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Regarding the Password Expiration Reminder Feature

I want to set an expiration date for passwords and notify users when the expiration date approaches. From my research, ServiceNow has a property called “pwd_reset.enable.password_expiration_reminder.” Setting this to true seems to enable the feature....

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How do you control the visibility of workspaces in the banner?

How do you control the visibility of workspaces in the banner?I mean, can I remove workspaces from the banner completely, and can I filter the workspaces that appear there, i.e., how can I set which workspaces appear there and which do not?

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Smart Assessment - New Template - Control Attestation - Copy of GRC Attestation cannot be published

Hello,In Assessment Workspace, I have copied the standard GRC Attestation provided by ServiceNow for Control Attestations in Smart Assessment context and added some new questions and sections. This, however, cannot be published. Any idea what went wr...

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how to achive this requirement can any one help me

Desired Date Requested"MandatoryDate Users should not be able to add the current day or next day 2 days and should only be able to select business days onlyMap to Due Date field

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Business Rule or similar to update the manager field when a user logs in

Hi,I have an issue where when a user logs in I want the system to change the manager to a set person if the manager field is either empty or the manager in there is either inactive or locked out.I have an async business rule set to run after update a...

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How to check whether Partner status is available or not?

I am trying to avail the partnership benefits in the NOW platform like training, certification etc., I am working for a client who is using ServiceNow, and my client's ServiceNow Architect/Manager has recently changed. The manager is not aware whethe...

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CIS-ITSM voucher released but still asking for payment while scheduling exam

Hi Team,I’ve completed the required training for the CIS – IT Service Management (CIS-ITSM) certification, and my voucher status in Now Learning shows as “Claim.”, it still asks for a payment of USD 450 instead of applying the voucher.When i try with...

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Trouble Accessing the Instance for Training

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PAR Dashboard in UI Builder page - globalFilters seem to be ignored when exporting/printing

Hi I have managed to embed a PAR Dashboard component in a Viewport using UI Builder - with this I can inject filters into the dashboard (see pic below) - and when run within application workspace I can see the dashboard is filtered. Two questions:1) ...

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Getting a ton of Table name cannot be null errors and need some help finding the issue

Hey guys,   Overnight we started getting millions of errors. It is filling up our DB extremely fast and we have no idea where to start to look to find  what is causing it. I can't find any changes that happened the day before.  Below is the error. We...

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Create a Database View to Display Licensed Roles Against Active Users

Trying to create a database view to display active users within the system who have logged-in within the last 3 months and are assigned licensed roles.  I would think the where clause should use the 'name' field from the license_role table to join wi...

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How to Rename the "Activities" / "Audit Trail" title to display "System" instead of the username.

How to Rename the "Activities" / "Audit Trail" title to display "System" instead of the username.  Thanks  

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Est-ce que le certificat de CSA est obligatoire pour les certifications Pro

Je me permets de poser une question ici pour savoir est-ce que le certificat de CSA est obligatoire pour les certifications Pro, par exemple le certification de  Certified Implementation Specialist in Human Resources

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