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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: FSM Academy - Contractor Management and Field Service Marketplace Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

External content connector on service portal

Hello,I am trying to configure External content connector plugin on my instance to use it for integrating Servicenow with sharepoint. I have referred the official documentation by servicenow for the configuration.Business Purpose : To enable enhanced...

  • Question

quesion on script

    var gm = new GlideRecord('sys_user_group');    gm.addQuery('active', true);    gm.query();    while (gm.next()) {        var gr = new GlideRecord('sys_user_grmember');        gr.addQuery('group.name', gm.name);        gr.addQuery('user.name', '='...

  • Question

How to discover PKI certificates

Hello ITOM World, There are couple of threads and document - Certificate management. Unable to conclude are we able to discover certificates as out of box using Discovery ?? is there an OOB pattern / prove available? ORthere has to be custom pattern ...

  • Question

Resolved! ServiceNow: Best Practices for Custom CI Lifecycle Stage/Status

Hallo ServiceNow Community  In a scenario where Company X enters the hardware asset (server) lifecycle at the 'Deploy' phase (specifically 'In Test' or 'In Transit'), and does not handle product model creation or hardware asset purchasing/inventory m...

  • Question
  • Asset Management

Resolved! Script Action Not Working

Hello,I have set-up a record producer to collect some information and from the record producer I am calling a script include which then calls an event to trigger a script action. My event is firing and everything looks good   from there but for some ...

  • Question
  • Scoped App Development
  • Scripting and Coding

Portal Redirection

'snc_internal' role contains another role like 'x_sap'. Without 'x_sap' role if any 'snc_internal' users login to servicenow instance they are redirecting to portal page. But with 'x_sap' contain role they are redirecting to native dashboard view ins...

  • Question

How to set Variable from g_modal using UI Action?

Hi,I'm trying to set a variable from g_modal using a UI Action. The goal is to set the value from the button to the variable, but this doesn't work. If I try to save it to any field, then it works properly.Any thoughts on how to save the value to a v...

  • Question

CMDB Health Dashboard - Scheduled Jobs

Hi there, Under the CMDB Health Dashboard, we have scheduled jobs that are currently accessible only to admins (read/write). How can we make those five OOTB CMDB Health scheduled jobs editable for cmdb_admins as well?Would creating an ACL on the Sche...

  • Question

Azure Discovery Service Graph Connector OR ServiceNow Cloud Discovery

Hello ITOM Experts, For discovery what should be used and more meaningful ?ServiceNow Cloud Discovery ORService Graph Connector I know the Midservers needed for normal where as SGC does not. But which method is more meaningful in terms of Data ???? W...

  • Question

Extending Task tables in case you forgot to do so

Hi All,   Today I encountered a severe issue in which we had created a table but forgot to extend the task table. As most you are aware that the group approvals can only work on tables extended by task tables. So it was a utmost problem for us and th...

  • Article

Asset Warrenty Information

Hello Everyone, Has anyone worked on gathering asset warranty information from Apple, Google Chromebooks, or Cisco devices?Are there any official sites or APIs available to retrieve this data in bulk? If you’ve implemented this before, please share t...

  • Question

Editing a closed Decision

Is there anyway to edit a closed Decision in RIDAC? One of my Project Managers wants to add a bit more info but the state is Closed Complete and we cannot find a way to reopen and edit as everything is greyed out. You can with Risks and Issues Thanks...

  • Question

How to display only email address

Hi,I created one catalog item with Email field.This field reference to the sys_user table, I want to display only email address of the user.I aware about the display value make it true. But it will be affect globally. So Is it possible to achieve usi...

  • Question

How RITM getting attached to ReQ

Hi,Once Request approved the RITM getting attached automatically. What is OOB workflow or script doing these functions. Can anyone let me know.

  • Question
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