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How to Create and Show/Hide Annotations in a Form

퐇퐨퐰 퐭퐨 퐂퐫퐞퐚퐭퐞 퐚퐧퐝 퐒퐡퐨퐰/퐇퐢퐝퐞 퐀퐧퐧퐨퐭퐚퐭퐢퐨퐧퐬 퐢퐧 퐚 퐅퐨퐫퐦Annotations are essential in ServiceNow forms as they enhance user experience, reduce errors, and provide additional support, making processes more intuitive and efficient.How to create an AnnotationOp...

  • Question

Workspace Modal popup issue

We are trying to build a popup in workspace that validates an input then passes the input back to the form.  We built a UI Page that calls window.parent.postMessage then calls to close the modal.  The UI Action is using g_modal.showFrame. The X at th...

  • Question

Resolved! cant see global search bar when impersonate user

Hi,When I impersonate specific user i cant see the global Search bar, where can I see which roles has access to the global search bar?Before Impersonation:After Impersonation:    

  • Question

FSM Roles and Field Service SM Config not existing

Hello Community,I’m working on a Field Service Management (FSM) implementation and ran into an issue in a customer development instance. FSM works correctly in my work instance, but in the customer instance I’m seeing the following problems: All FSM ...

  • Question

convert UI Action to List Action in Workspace

Hi,I created a UI Action on wm_task record that convert the form the pdf in a specific format and download the file to the login user computer.Now I want to do the same Action but on a List so that the user can choose multiple records and click on th...

  • Question

Resolved! Need help variable section on Catalog task

Hello everyone,I am working on a requirement to create a set of automated tasks on a daily basis and assign them to a specific group. For this, we have a catalog item, and I have created a daily scheduled job that generates the RITM along with the as...

  • Question

Rule base for order guide

I am working on the New Hire order guide, in there I have several check box variables for different systems a new hire might need. If they are checked then the RITM with the tasks for those systems will be created if it is not checked then it is not....

  • Question

Approvals are combining if approver is in more than one approval group

Hi,I have an issue that seems to be out of the box. My company's change process requests multiple approval groups at upond CR submission. These groups may contain the same person in multiple groups for one CR.The issue that happens is that if Service...

  • Question

Servicenow to SharePoint Integration - Folder creation with metadata

After integrating ServiceNow to SharePoint by setting up a connection, I'm trying to create a flow designer flow with SharePointOnline Spoke action to create a folder. The folder gets created. Now I am looking for ways to set the metadata of the fold...

  • Question

Exam Maintenance Window: Yokohama to Zurich

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   With the Zurich release now on the horizon, the unavoidable Exam Maintenance Window in getting closer. Each new release typically brings questions around exa...

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