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Resolved! HRSD Manager Hub

From your experience, which Manager Hub widgets or configurations have provided the most significant value to your managers? Please specify why these were so impactful.

  • Question

Data Visualizations - Columns don't update when clicking View All

I've created a Simple List in Data Visualizations and Saved it.  After saving it, I edit it in Data Visualizations and add an additional column and Save the list again.  After making the change, I click on View All and the change I made doesn't show ...

  • Question
  • Data Visualization

Rest Message outbound - final request

Hi all,     May be one of you have the answer. I try to make GET request with REST Message, as I am struggling with getting valid response from API I am looking for a way to see how exactly looks a full request executed by MID server.  In ECC queue I...

  • Question

SOW - Add Catalog Item recommendations

Hi Friends, We started using SOW (Service Operations Workspaces) for ITSM. There are some catalog items and knowledge articles which we want to show to the user based on their roles always. Not just based on keywords. These are like top recommendatio...

  • Question

Hiding email client icon from scope application custom table

Hi Team, I want to Hide email client icon from scope application custom table. I have write the script and made isolated script checkbox as false. But its not working in scoped application. function onLoad() {   var apr = g_form.getValue('approved');...

  • Question

security incident issue

when select close SiR ui action buttion automatically closure resolution notes under code catagory close fetch false postive based on false postive close notes options shown only 3 code catagory close if fetch begin postive unser close notes options ...

  • Question

sys_user location "No matches found" for some users

Using "User Profile" widget, I cannot update Location for some users when Empty.On sys_user table, i cannot modify the Location value either. How can I fix this?

  • Question

Migration crm

Hi i'm migrating salesforce to servicenow but i'm facing issue in migrating case table to servicenow in case table it has label and in service now it has numeric as backend value how can I map those fields 

  • Question

Service Graph Connector Azure

Hello , We need to integrate ServiceNow discovery for Azure using Service Graph Connector.I am looking to documents but still need some go ahead as confused 1) Do we need to set up oAuth ? or we simply need Azure Service Principal? for Discovery.2) D...

  • Question

How to give customer role access to Platform Analytics dashboards?

We are trying to allow users with the customer role to view Platform Analytics reports and dashboards.So far, we have tried the following:Added roles such as pa_viewer, dashboard_admin, and report_user to the customer.Updated ACLs to give read access...

  • Question

Difference in Activity Stream behavior between Classic UI and Workspace

Hi Everyone,We are facing an inconsistency in Activity Stream behavior between Classic UI and Workspace for the Case table.When a case is initially created, certain fields (example: state/number-type field) are empty/null.In the Classic UI activity s...

  • Question
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