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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Get Started With Simplified Change Management Admin Set Up Hosted by ServiceNow 28 Oct–29 Oct, 2026 11:00 PM PDT Event Details Online Save the Date – SNUG Virtual Meetup: Domain Separation | 29 October Hosted by isabel 29 Oct, 2026 02:30 AM PDT Event Details Online ServiceNow Exchange: SPM Academy - Measuring SPM AI Adoption From Usage to Value Hosted by ServiceNow 29 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Configuring AI Control Tower Hosted by ServiceNow 29 Oct, 2026 09:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (APAC) Hosted by jasminecole 30 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (AMS) Hosted by jasminecole 30 Oct, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Resolved! Predictive Intelligence Error, 301 : SolutionName is empty

Hi all.I've been building a predictive intelligence Assignment Group  Assignerfollowing Multi-Method Assignment Group Prediction with Now ... - ServiceNow Community However the build of the Predictive Intelligence part is causing problems.I have defi...

  • Question

End of life Knowledge Management UI16?

Hi! Is there an official end date for when Knowledge Management UI16 will no longer be available? We are scheduled to upgrade to the Brazil release in December, and our plan is to transition to Knowledge Center sometime during 2027–2028. Have a nice ...

  • Question

Using local LLM

What is the best setup for using local LLM ?I have tried setting LM-Studio up to run the server and provide a local model.I can connect fine from Luxlab and simple prompts work. Slow but it works.But when the prompt gets a bit more complicated for ex...

  • Question

Dashboard Platform Analytics - Variable as a group by

 How can I group variables from an sc_req_item in a Platform Analytics dashboard? The original documentation says it's possible, but the variables never load. I had a similar problem when trying to fetch variables in a list-type visualization; you ju...

  • Question

Register Now: Your CRM Strategy, Discussed Live in Atlanta

Join ServiceNow CRM leaders for an open discussion on the priorities shaping your teams.   Business teams across industries are being asked to do more with the same resources, and CRM is where that pressure shows up first. Join us at The Palm in Atla...

  • Event

Reference fields on a scoped custom table don't show data in the list view

I have a scoped custom table that has fields referring to another custom table in the same scope. The fields are populated when a record is created. However, when I look at the list view of the table, none of the information displays. If I use a Back...

  • Question

Countless issues with Otto/Now Assist product

How many of you are happy with Otto/Now Assist? atleast for me, I see countless issues with this product.Inconsistent, not stable, not fast, not reliable etc.. Many times I see the AI agents wont work, some or the other error. Since today morning, wh...

  • Question

Creating and editing Epics in CWM

I am struggling with the new capability of Epics within CWM.  This is what I've done:I have created a test board to pull in Epics and Stories for a team. The team is an Agile team type and also has CWM Role permissions The roadblocks I'm facing:When ...

  • Question

IDEA - Work Notes and Comments input not visible

Hello, I have found out an issue on an instance I manage. After upgrading to Australia version, on the Idea form (idea table) on PROD environment I cannot input any work note or additional comments, since they are not visible. when trying to create a...

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