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Community activity

Do read, write, and report_view follow the same logic?

For ACL types like read, write, and report_view, do they all follow the same logic?Specifically, if a table does not have any report_view ACL defined, then does that mean everyone can view the table’s data through reports by default?And once any repo...

  • Question

Table ACL vs Field ACL

If a table ACL allows everyone to access the table, but there is also a field ACL on a specific field that allows only the admin role, which one takes precedence?In this case, will everyone be able to access the field because the table ACL is open to...

  • Question

ui builder

I have used the list component to display the record list.But I also want that list to be selectable. When I want to open any record from the list, it should open.Currently, it says ..page not found.

  • Question

Combining AI SEARCH analytics with knowledge table

Our team wants to extend the top queries  available in AI search analytics and add more details to make it meaningful. RIght now on the dashboard, its only top 5 queries (see screenshot), so how do we show more (like top 10), is there a raw table for...

  • Question

glide.processors.check_access_before_process Property for Dashboards

Hi,I am currently working on dashboards and have set the system property glide.processors.check_access_before_process to true (i.e., ACL check is enabled). I now need to test the behaviour of this property to ensure it's functioning as expected.As pe...

  • Question

multiple thumbnails getting created

how to stop multiple unnecessary thumb creation in sys_attachment table in UI16. sys_properties: glide.ui.activity_stream.scale_images is set to FALSE as mentioned in KB KB1923362 https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=K...

  • Question

Virtual Agent button icon customizations

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   A popular request on Virtual Agent is on changing the button icon. Often the Virtual Agent widget is cloned and edited to fulfill such a request. Though as y...

  • Article

How to hide tabs for specific users

Hi Community,I’m working with Employee Center (ESC) and HR Offboarding cases.Currently, the Activity and Attachments tabs are visible in ESC, but the requirement is to hide them only for a specific group of users.

  • Question

hide HR case details in the esc

Hi Community,I’m working on an HRSD offboarding scenario and looking for guidance on the best-practice approach for HR case visibility.For an offboarding HR service:The HR case should be hidden from the subject person when the subject person is an ex...

  • Question

access analyzer

Hello Everyone,I recently came across a feature in ServiceNow called Access Analyzer, and I’m exploring the possibility of implementing it in our environment. While I’ve reviewed the basic descriptions available, I’m looking for something more compre...

  • Question
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