ServiceNow Community

PDI Stuck in "Waking Instance

Hi everyone, My PDI running on the Zurich release is stuck in “Waking Instance” and never finishes loading. In the new Developer Portal UI, there are no options available to release, reset, or manage the instance.Clicking the instance does nothing, a...

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How do I add a template and blind copy a user group via Inbound Action?

Hi, I have this inbound action script below: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { // Prep fields var groupSysID = '123456789...

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Agile Development

I need steps to complete this assignment:The Sprints for your organization run for 21 days but the default Sprint duration in the system is 14. Update the default Sprint duration in the system to reflect your company's standards. Once you have update...

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How to stop duplicates entering in MRVS based on MRVS Variables(Applies Catalog item/ServicePortal)

I have req to stop the duplicates entering in MRVS.MRVS Internal name is temp_workers_for_create_accountsI write onsubmit client script under the variable set. but not working and g_form.getValue('temp_workers_for_create_accounts') is always empty. ...

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Agenda view not showing in Week and Day view

I have created a dashboard from Platform Analytics Dashboard. When selecting the view, agenda view is visible as followsWhen selecting day or week this agenda view is not showing

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Resolved! Hint on a field is not showing on workspace

Hello All,I have to show hint on fileds in workspace in native view the hints are showing but in workspace it is not showing.I saw some articles and one kb and i have created those properties but no luck.https://support.servicenow.com/kb?id=kb_articl...

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New leader for RVA SNUG?

After nearly 15 years at CarMax that includes a decade shaping, scaling, and stewarding the ServiceNow platform, I was recently impacted by the company’s reduction in force. I’m grateful for the RVA ServiceNow community that has been a constant sourc...

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Total of Single Score Visualization

I have a requirement that there should be an element in the dashboard that will total the single score visualization. In the attached file, the total of the three single count visualization below should appear on the selected visualization. I'm think...

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Display mrvs in a single line text field

Hello, I have a form (project resource request) that uses a multirow variable set to collect dates along with other fields, once submitted a ticket is raised, this form works fine. I have a second form (project resource amendment) that has a drop l...

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How to Enable Geolocation Tracking for Health & Safety Incidents in ServiceNow?

Hi Team,We have a requirement to enable geolocation tracking for Health & Safety incidents in ServiceNow. The goal is to capture the user’s location automatically when an incident is created (especially from mobile).Has anyone implemented a similar r...

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Adding filters to M2M type related list

Hello there, We have a M2M related list on our Change request table. This related list is also referred from change request table. We now have to restrict this related list to only show those change requests which are closed and has the similar chang...

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Can 2 date range filters work at the same time in the same dashboard?

Hi Community, Is it possible to have 2 date range filters on the same dashboard, same tab that would work independently but also together? I initially created a dynamic content element which I managed to make it work for one of the date fields we ne...

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Announcement Card - SOW

In Service Operation Workspace, Announcement card Title should have the text in wrap to show all the details of the instead of few lines.

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What benefit will I get if I convert a NLU topic to LLM one?

We have well defined and working NLU topics. Q - Is there any benefit if I convert the NLU topics to LLM?

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How we can user change policy in the Standard change Proposal workflow.

In the standard change. There is OOTB record producer is using to create the template for the standard change. i.e. Proposed the new standard change template. Once we proposed the new template it will create one record in the std_change_proposal tabl...

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