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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Office Hours Hosted by HariomS35974003 22 Apr, 2026 01:00 AM PDT Event Details Online ServiceNow Exchange: Modernizing Financial Services Operations: Q1 Capabilities You Need to Know Hosted by Abigail Lavadia 22 Apr, 2026 09:30 AM PDT Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by HariomS35974003 23 Apr, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 23 Apr, 2026 08:00 AM PDT Event Details Online Federal Tech Talk: Transforming Federal Asset Lifecycle Management Hosted by Mayleen Fitzcha 23 Apr, 2026 10:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Hosting Great Meetings (APAC) Hosted by jasminecole 24 Apr, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Manager workspace active work data not showing

In Manager workspace in active data no data showing. if manager assigned the work to agent, then also not showing any data.sn_channel_mgmt_st_agent_active_work in this table from where data coming any idea.

  • Question

Agentic AI Agent use case

Hi All, Anyone implemented the Agent AI in your instances. If yes. Please share the use cases you have implemented.

  • Question

Scripting Practice question

//last 3 latest updated incidentvar gr=new GlideRecord('incident');gr.orderByDesc('sys_updated_on');gr.setLimit(3)gr.query();while(gr.next()){    gs.print(gr.number);}// incident group by with assignment groupvar gr=new GlideAggregate('incident');gr....

  • Question

Simple steps to auto-enable user record on correct SSO login

Sometimes your source of user data is not fully correct.It can get incorrect data from external source or just temporary  marks user as disabled while user on vacation. Script below will mark user record as active as a result of correct SSO login. Pr...

  • Question

How to understand this Flow Stage ?

Hi All,Kindly help me to understand the flow designer   which  Products records contains Incident Product user name , with those product details Incident tasks to be created.at stage 5 we are creating Incident TASK records successfully.     Concern: ...

  • Question

Typeahead component issue

Hello, I am configuring a typeahead component in UI builder.I have issues with mapping the Item selected event to a client script function. After I select an item - nothing changes. Please check my config..may be I am missing something. 

  • Question

Google search result not showing favicon

Hello, I have a community portal (which get install with csm plugin) for which the favicon is not showing in google search result. Please check below image. It just shows default icon.In below link it shows that subdirectory (/sp or /community) is no...

  • Question

Issue with Customer Registration Widget

I just cloned customer registration widget and added to the page.. no changes did... but css layout got distrubed.. why so? there are no page instance level css.First Block - Customer Registration (Original Widget)Second Block - Cloned Customer Regis...

  • Question

ServiceNow SNMP discovery pushback

Hello all, We were starting to implement discovery and the network team had apprehensions. They do not want to open SNMP into devices as that could be a security threat. One important item which they wanted to know if ServiceNow can work with API ins...

  • Question

acess ServiceNow data using SQL API

Hi,Anyone faced this issue while Install ServiceNow SQL API ODBC driver on client machine.I followed the below document:https://www.servicenow.com/docs/r/zurich/api-reference/web-services/install-odbc-driver.htmlHow to solve this issue?

  • Question

How Knowledge 2026 Group Package Works?

Hi everyone,  I've a question related to Knowledge 2026 Full Conference - Group ​- Purchaser. It says 2195 USD for 2 tickets and text mentions "For 5+ attendees, we have a discounted rate to help you save!​". So if we buy this package for 2 persons i...

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