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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Unable to create a custom/scoped application

I have tried creating a scoped application but after giving name & description , it is showing an error message instead.Attaching snapshot so that you may know the exact error message.Error Message (also attached): Cannot decode: java.io.StringReader...

  • Question

Approver Groups in Service Catalog

Dear Experts,I wanted to find out in how many Service catalogs a specific approver group has been configured in the ServiceNow instance. For Ex: SS given below for reference: Let me know is there a quick way to find that out.    

  • Question

How to Migrate Document Intelligence trainings on Xanadu

Hello Community,Hope all are doing well.I am working on ServiceNow Document Intelligence for one of our projects, which I need to train few Invoices which are in PDF Document, I did all the trainings for documents in Dev Instance and I need to move t...

  • Question

Failed Indicator Task Generates Two Issues

Not sure I am in the right place. We are testing the Zurich upgrade prior to adoption and we have noticed "a new feature" within the Compliance modules. When an Indicator Task is closed as FAIL, the system is generating two Issues:  One is associated...

  • Question

can we show two table fields in one variable?

hi, i have a custom table whereby theres column: column A: building codecolumn B: building name in the catalog item, is there anyway i can display both in one variable? tried ref_ac_columns but its not working

  • Question

企業変革を推進するServiceNow Enterprise Architectureとは 〜 EA・SA・PAで捉える価値創出の全体像 〜

なぜServiceNowにおいてEnterprise Architectロールが重要なのか ServiceNowは、ITSMツールとして世間に注目され、進化してきた企業ですが、企業のビジネス変革をエンドツーエンドで支えるデジタル基盤へと進化しています。その結果、導入・拡張・運用の各局面で求められるアーキテクトが非常に重要な役割をになる結果となりました。 本稿では、ServiceNowが描く「ビジネス拡大サイクル」を踏まえ、Enterprise Architectureを EA（Enterpris...

  • blog

Dashboard desing tab missing on KPI Composer

HiRecently we activated the KPI Composer(currently in Yokohoma) as per the documentation , "DA design " tab is missing. I have the admin access. Not sure if anything missed being activated. Has any one come across this,  Thanks 

  • Question

Deep Dive: Copy/Paste APM Charts into Service Observability

With our Zurich release, we are super excited to bring support for a new type of monitoring use case to Service Observability. Replicate your favorite charts from third party APM and Cloud providers, right inside of ITOM, no data ingestion required. ...

  • blog
  • AIOps
  • Service Operations Workspace

Plugin Updates for a Clean CMDB

INTRODUCTION ServiceNow releases most ITOM content outside of major releases, via the Store.  This distribution approach has been a great benefit to the ITOM world because it delivers so many functionalities and fixes at a much faster pace.  Do these...

  • Question

How to Bulk Set Post-Login Landing Pages for Users

Hello community,As a system administrator, do you know how to set the post-login landing page for multiple users at once, based on their group or role?For example, I would like users in the Sales department to be taken directly to the Project Workspa...

  • Question
  • CSM Configurable Workspace

UI actions Create child incident; Solved!

 Hello! this code is not working with the options I have selected. I am trying to create a child incident button using UI actions. I am using Xanadu. The "Create Child Incident" button is not showing on the incident form. Any tips appreciated!   Hi! ...

  • Question
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