Employee profile
- UpdatedFeb 1, 2024
- 3 minutes to read
- Washington DC
- Employee Center
A unified employee profile provides the employee information and offers extensibility for BUs.
- Name: Employee Profile
- Scope: sn_employee
- Configure the employee profile design and display preferences.
- Create a modern profile UI to match the social and enterprise needs.
- Enable employees to create and manage personal information from one page.
- Enable profile extensibility across multiple business units.
- Configure work-related info as tabs and personalize the public profile visibility settings.
- Manage the data visibility and extensibility with a scalable profile for future use cases.
- Improve the overall employee engagement and experience.
Configure employee profile
As an admin, you can create an active employee definition and configure the profile components. Manage updates to the employee profile from a central location. See Configure the Employee Profile overview widget
Use employee profile
As an employee, you can view, edit, and update the privacy preferences profile. See View employee profileRelated Content
- Deploying Employee Center
Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow instance, as well as plugins that are installed when you upgrade to Employee Center Pro.
- Post installation troubleshooting
To index the curated experiences demo data into search and recommended content and allow all RCA privileges, run the fix scripts.
- Configure your Employee Center portal
Customise and configure the Employee Center portal to help employees self serve and raise requests.
- Employee Center Pro Kiosk
Enable the field workers and shift workers with the in-context information for operational efficiency.
- Quick start tests for Employee Center
Validate the continued functionality of the Employee Center after any configuration change such as an upgrade or after developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.
- Configurable approvals experience
Enable the approver with the in-context information for informed and prioritized approval decisions.
- Configuring Employee Center for mobile
Configure Employee Center capabilities on Now Mobile to help employees utilize the employee-centric content experience. This configuration enables all services, information, and support tabs.
- Organization chart
Enable employees to learn more about other employees and understand team structures at the organization.
- Integrated experience and service feedback
Experience and service feedback enables you to gather quick feedback from your users on their user experiences and their service experiences.