Enable public access to the web client
- UpdatedFeb 1, 2024
- 1 minute read
- Washington DC
- Now Platform Capabilities
The Washington DC release is no longer supported. As such, the product documentation and release notes are provided for informational purposes only, and will not be updated.
Enable public access to the Virtual Agent web client for portals.
Before you begin
Role required: admin
About this task
Public access to the Virtual Agent web client defaults to off. Use the following steps to allow public access to the web client for only portals.
Procedure
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Under Display options, enable Public access.
Figure 1. Example of public access 
A message displays confirming that the setting has been saved.