A workflow stage field displays icons to indicate the workflow stage.

Based on the stage renderer selected for the workflow, these icons may display a tooltip with additional information.

Table 1. Workflow field icons
Icon Workflow stage
Current active step icon Current active step
Approval pending icon Approval pending
Approval rejected icon Approval rejected
Complete icon Complete
Late or Canceled icon Late (Change/Request) or Canceled (Catalog)
Skipped icon Skipped (Catalog only)

Stage tooltips

Based on the stage renderer selected for a workflow, workflow stage icons may display tooltips with detailed information about a stage.

Table 2. Stage renderers and tooltip behavior
Renderer Tooltip behavior
Legacy

When a user points to a stage, the tooltip displays the name of the stage. In the expanded view, the activity status appears in parentheses next to the stage.


Stage tooltip with no name of approver.
Other renderers

When a user points to a stage, the tooltip displays the name of the stage. If the stage is a gated approval, the tooltip also shows the name of the approver. In the expanded view, the activity status appears in parentheses next to the stage.


Stage tooltip that includes approver.

If you do not want the approver's name included in the tooltip, navigate to System Properties > Service Catalog and clear the Show the current pending approver's name in the stage widget mouseover check box.

Figure 1. Property for displaying pending approver's name