In the Service Catalog, the default quantity choices are 1–10. You can configure the quantity selector with additional choices. This configuration is also applicable in Service Portal.

Before you begin

Role required: admin

About this task

Service catalog quantity choice selection

Procedure

  1. Navigate to All > System Definition > Choice Lists.
  2. Search for the table sc_cart_item and the element quantity.
    The existing quantity choices appear.
  3. Add quantity choices, modeling them after the existing ones.
    Quantity element values

    To reduce the quantities available for catalog items, delete the relevant quantity records. For example, to reduce the quantity range to 1-3, delete the records for 4 and 5.

    To restrict the roles allowed to change quantities, edit the List of roles (comma-separated) that can use the quantity selector in the shopping cart (glide.sc.allow.quantity) service catalog property. For example, you can limit this ability to the admin and catalog_admin roles.