Request a translation to send an email in the recipient’s preferred language.

Before you begin

An email notification must exist. For more information, see Create an email notification.

You must activate the Glide Notification Translation (com.glide.notification.translation) plugin.

The Localization Framework settings should be configured to request the translation for the artifact configurations and add languages.

Role required: admin

About this task

Notification recipients must be defined as active users in the User [sys_user] table and have a valid email address defined for their primary channel (device) in the Notification Device [cmn_notif_device] table.

Procedure

  1. Navigate to the email item for which you want to request a translation.
    • For notifications, navigate to All > System Notification > Email > Notifications
    • For templates, navigate to All > System Notification > Email > Templates.
    • For layouts, navigate to All > System Policy > Email > Layouts.
    Note: Static translation is not supported for email notifications of type Meeting Invitation.
  2. Select the item you want to translate from the list.
  3. Select Request Translation and select the languages to translate into.
  4. Select Submit.