Before users can impersonate another user, an administrator must make the feature visible.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System properties > UI properties.
  2. Select a check box under Enable impersonation button in the banner line to display or conceal the button.
  3. Select save at the top of the page.
    Admins can still impersonate users via the impersonate_dialog UI page.