If you have the admin or ais_admin role, you can create, view, or edit the indexed sources directly from the AI Search Admin console.

Indexed sources overview

The indexed sources are the ServiceNow AI Platform® tables and external documents that you want to make searchable. AI Search then adds the content from these sources to its search index. The configuration for the indexed sources is shared by AI Search and other applications. For more information, see Indexed sources in AI Search.
Figure 1. Indexed sources table

The following example shows the indexed sources configuration table on the Shared Configuration tab of the AI Search Admin console where you can view or edit the existing indexed sources or create indexed sources.

AI Search Admin console Shared Configurations Indexed Sources view where you can view, edit, or create indexed sources for your AI Search enabled applications.

Indexed sources table

The Indexed sources (ais_datasource) configuration table displays the key details of the existing indexed source, such as the name, source table, type, status, and more.
Table 1. Indexed sources table
Field Description
Name Unique name of the indexed source.
Source table ServiceNow AI Platform table to index.
Type Type of the source table selected for indexing. It can be either an internal ServiceNow AI Platform table or an external document.
Overall status Status of the indexed source:
Inactive
The indexed source isn’t searchable and overrides other statuses.
Never indexed
The indexed source is active, but it has never been full indexed. This status can be combined with the Reindex required status.
Index in progress
The indexed source is being indexed manually.
Reindex required
The indexed source configuration is updated and the source must be indexed again.
Active
The index is active and no changes have been made to the configuration since the last full index was completed.
Indexing method Methods that are used in information retrieval systems, such as AI Search, to organize and retrieve text-based data:
Keyword
A method that helps to identify and index the specific keywords or phrases from the text.
Semantic
An advanced semantic vector search that goes beyond keywords. This method helps to understand the meaning or context of words within a document.
Semantic fields Name of the fields that are configured to index for a semantic vector search.