Debug in-bound REST queries
- UpdatedJul 31, 2025
- 3 minutes to read
- Zurich
- API implementation
You can debug in-bound REST queries by reviewing the session debug log.
When the glide.rest.debug property is true, all in-bound REST processing is logged in the session debug log.
REST logging includes processing durations, headers, and the request body. Prolonged use of this property can affect performance, so it is best to use it while debugging REST processing, and then set the property back to
false.
Note: You may not see the resulting log statements if you are not on the application node that processed your REST request. In this case, please contact Technical Support.
You can include session debug logs in a REST response body by passing the X-WantSessionDebugMessages header in the request. For more information, see Returning session debug logs in a REST response. To view debug logs, see Display debugging logs.
Sample log output
2014-03-19 11:10:37 (633) http-12 New transaction 083A6031D7231100261253B2B252035C #28 /api/now/table/incident
2014-03-19 11:10:37 (653) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Started initializing REST Request
2014-03-19 11:10:37 (653) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Method:POST
2014-03-19 11:10:37 (656) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: host:localhost:8080
2014-03-19 11:10:37 (656) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: user-agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:12.0) Gecko/20100101 Firefox/12.0
2014-03-19 11:10:37 (656) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: accept:application/json
2014-03-19 11:10:37 (656) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: accept-encoding:gzip, deflate
2014-03-19 11:10:37 (656) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: connection:keep-alive
2014-03-19 11:10:37 (657) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: content-type:application/json; charset=UTF-8
2014-03-19 11:10:37 (657) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: content-length:31
2014-03-19 11:10:37 (657) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: cookie:glide_user_route=glide.20e7f4cd6bdc0d444810117aacc0eeae; JSESSIONID=F07CE6ACF8AF237CB239AF43B7F360BF; glide_user="U0N2Mjo0MDNhNjAzMWQ3MjMxMTAwMjYxMjUzYjJiMjUyMDM2OTo2ODE2Zjc5Y2MwYTgwMTY0MDFjNWEzM2JlMDRiZTQ0MQ=="; glide_user_session="U0N2Mjo0MDNhNjAzMWQ3MjMxMTAwMjYxMjUzYjJiMjUyMDM2OTo2ODE2Zjc5Y2MwYTgwMTY0MDFjNWEzM2JlMDRiZTQ0MQ=="
2014-03-19 11:10:37 (657) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: pragma:no-cache
2014-03-19 11:10:37 (657) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Request Header: cache-control:no-cache
2014-03-19 11:10:38 (357) REST API-thread-1 SYSTEM [REST API] RouteRegistry : Loaded Routes to Cache
2014-03-19 11:10:38 (357) REST API-thread-1 SYSTEM DEBUG: [REST API] RouteRegistry : Route loading time 0:00:00.105
2014-03-19 11:10:38 (357) REST API-thread-1 SYSTEM DEBUG: [REST API] URIHandler : Resolving URI: /now/table/incident
2014-03-19 11:10:38 (391) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : URI Resolving Duration 387570:10:38.391
2014-03-19 11:10:38 (424) REST API-thread-1 SYSTEM DEBUG: [REST API] RESTAPIProcessor : Finished initializing REST Request
2014-03-19 11:10:38 (540) REST API-thread-1 083A6031D7231100261253B2B252035C #28 /api/now/table/incident Parameters -------------------------
api=api
2014-03-19 11:10:38 (541) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] RESTAPIProcessor : Processing REST Request /api/now/table/incident
2014-03-19 11:10:38 (541) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] RESTAPIProcessor : Pre-Service processing duration 0:00:00.000
2014-03-19 11:10:38 (548) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] ServiceHandler : Invoking Service TableAPIService
2014-03-19 11:10:38 (552) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] TableAPIService : Inserting record
2014-03-19 11:10:38 (560) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] RequestDeserializer : Incoming Request Body:{"short_description":"test me"}
2014-03-19 11:10:39 (508) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] TableAPIService : Glide Record Insert Duration 0:00:00.956
2014-03-19 11:10:39 (508) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] TableAPIService : Querying for inserted record
2014-03-19 11:10:39 (513) REST API-thread-1 083A6031D7231100261253B2B252035C #### Compiler Stats ####
2014-03-19 11:10:39 (514) REST API-thread-1 083A6031D7231100261253B2B252035C Compiles: 600, time: 1,130ms
2014-03-19 11:10:39 (514) REST API-thread-1 083A6031D7231100261253B2B252035C Cache name: "syscache_expression", max: 8,192, size: 599, seeks: 34,182, hits: 32,980, misses: 1,202, flushed: 0
2014-03-19 11:10:39 (514) REST API-thread-1 083A6031D7231100261253B2B252035C Total classes: 1,402, bytecode length: 3,263,462
2014-03-19 11:10:39 (514) REST API-thread-1 083A6031D7231100261253B2B252035C Total loaders created: 601, unloaded: 0, existing: 601
2014-03-19 11:10:39 (652) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] TableAPIService : Creating service result for insert request
2014-03-19 11:10:39 (655) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] ServiceHandler : End of Service InvocationTableAPIService
2014-03-19 11:10:39 (655) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] ServiceHandler : Service Invocation Duration 0:00:01.107
2014-03-19 11:10:39 (660) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] ServiceHandler : Serializing Response
2014-03-19 11:10:39 (706) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] ServiceHandler : End of Response Serialization
2014-03-19 11:10:39 (706) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] ServiceHandler : Response Serialization Duration 0:00:00.046
2014-03-19 11:10:39 (706) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] RESTAPIProcessor : Service handling duration 0:00:01.165
2014-03-19 11:10:39 (706) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] RESTAPIProcessor : End of Request Processing
2014-03-19 11:10:39 (706) REST API-thread-1 083A6031D7231100261253B2B252035C DEBUG: [REST API] RESTAPIProcessor : REST Request Processing time 0:00:01.165
2014-03-19 11:10:39 (707) REST API-thread-1 083A6031D7231100261253B2B252035C #28 /api/now/table/incident -- total transaction time: 0:00:02.074, total wait time: 0:00:00.001, session wait: 0:00:00.000, semaphore wait: 0:00:00.001, source: 127.0.0.1