Zurich Employee Service Management

Create a reservable view

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Employee Service Management

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Create a reservable view

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Release version:
UpdatedJul 31, 2025
1 minute read

Zurich
Workplace Service Delivery Suite

Configure a view that employees can view while making a reservation on the Reservation portal.

Before you begin

The following reservable views are available with the Workplace Reservation Management application:

card
map
schedule

To view workplace items in the above views while making a reservation, configure the reservable module to use the reservable views. For more information, refer to Configure a reservable view on a reservable module.

Note: The Workplace Reservation Management application does not support DXF maps.

Role required: admin

Procedure

Navigate to All > Workplace Reservation Management > Administration > Reservable Views.
Click New.

On the form, fill in the fields.

Table 1. Reservable View form
Field	Description
Name	Name of the view.
Label	Label with which this reservable view is displayed on the Reservation portal.
Application	Application of the reservable view. This field is automatically set. Ensure that Workplace Reservation Management is selected.
Icon class name	Icon class name of the reservable view.
Active	Option to activate the reservable view.

Click Submit.

Result

The reservable view is added.

What to do next

Add the view to a reservable module. The workplace items of the reservable module to which the view is added will be displayed in that view. For more information, refer to.

Related Content

Install Workplace Reservation Management
Install the Workplace Reservation Management application from ServiceNow Store applications. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Add a workplace space for reservation
Add different types of workplace spaces like a workspace, desk, or similar spaces for employees to reserve.
Add a workplace room for reservation
Add a workplace room for employees to reserve.
Configure a reservable module
Create a Reservable Module to add a group of similar reservable workplace items. These workplace items are displayed in a single category on the Reservation portal.
Assign spaces to an area
Add spaces to an area to make them available for reservation. On the Reservation portal, when an employee searches for an area, all the available spaces that are assigned to that area are displayed.
Create a standard service
Create a Standard service to make it available to employees by default when they make a reservation.
Create a flexible service
Create a flexible service and provide it as an extra service to employees. Employees can use the flexible service and other basic standard services when they make a reservation.
Create a workplace service to provide an extra service for a reservation
Create a workplace service and provide it as an extra service to employees while making a reservation. Use the Workplace Case Management application to create the workplace service.
Create a user criteria record
Add a user criteria record to decide which users, roles, and groups can access a reservable module.
Configure a reservable purpose
Create a purpose that describes the use of a workplace item. Add this purpose to a relevant workplace space or room so that the purpose is displayed on the reservation portal.
Create a quick reservation time slot
Create a time slot for the reservable module that is available in the Quick Reservation widget on the reservation portal. When an employee wants to reserve a workplace item of that reservable module, the employee can select a suitable time slot instead of specifying a start and end times for the reservation.
Configure virtual meeting providers
Enable employees to provide a virtual meeting link with their reservation. Configure the virtual meeting providers so that the virtual meeting link of that provider is automatically generated when the employee makes a reservation.
Configure Microsoft Teams as virtual meeting provider
Set Microsoft Teams as your virtual meeting provider.
Connect Workplace Reservation Management with Microsoft Teams
Establish connection between Microsoft Teams Communications and Workplace Reservation Management.
Connect Workplace Reservation Management with Zoom
Establish connection between Zoom and Workplace Reservation Management.
Display permanent seat assignments on floor maps
Display permanent space assignments along with employee names on maps.
Display name of the person reserving a space
Display the name of a person who booked a space on the floor map.
Configure automatic check-in for reserved spaces
Configure automatic reservation check-in using the Occupancy state of a location or space. If a location is using occupancy data sensors, it checks for Occupancy state of each space in the Space Occupancy data table

Zurich Employee Service Management