Define the authenticator and token length that acts as an enabler for the Time-based One-time Password (TOTP) authentication in RPA Hub so that the unattended robots can seamlessly authenticate against multi-factor authentication (MFA)-enabled applications.

Before you begin

Familiarize yourself with multi-factor authentication (MFA) concepts. For more information, see Multi-factor Authentication.

Familiarize yourself with the TOTP authentication in RPA Hub. For more information, see TOTP authentication in RPA Hub.

You must do this task in the classic environment.

Role required: sn_rpa_fdn.rpa_release_manager or sn_rpa_fdn.rpa_admin

About this task

An authenticator application is a third-party software that generates temporary passcodes. Users can use these passcodes along with their password to log in to an instance that requires multi-factor authentication (MFA). For example, the following applications support Time-based One-time Passwords (TOTP):
  • Google Authenticator
  • Microsoft Authenticator
  • Okta Verify
For more detail on these applications, see Authenticator Applications.

The MFA authenticator record acts as an input to the Time-based One-time Password (TOTP) authenticator.

After you create an MFA authenticator record, all the fields are read-only.

You can't edit an MFA authenticator record. If changes are required to an existing MFA record, you must retire an existing record and then create an MFA authenticator record.

Procedure

  1. Navigate to All > Robotic Process Automation > Administration > Authenticators.
  2. Select New.
  3. On the form, fill in the fields.
    Table 1. MFA Authenticator form
    Field Description
    Name Unique name of the MFA authenticator.

    For example, Google Authenticator.
    Token Length Length of the generated Time-based One-time Password (TOTP) that depends on the authenticator you have selected:
    • 6- The minimum length of the TOTP that is generated.
    • 7
    • 8
    • 9- The maximum length of the TOTP that is generated.
    Life Cycle Stage Status Status of the life-cycle stage of the MFA authenticator:
    • In Use- This value is the default.
    • Retired
  4. Select Submit.

What to do next

Create a TOTP authenticator. For more information, see Create a TOTP authenticator in RPA Hub.