You can install the Generative AI Controller application (sn.generative.ai) with Now Assist applications if you have the admin role.

Installation requirements

You must be on Vancouver patch 2 or later.

Generative AI Controller is included as a dependency for all Now Assist applications. It is not recommended to install the application by itself. Instead, you can install Now Assist applications from the Now Assist Admin console or directly from the ServiceNow Store. For details, see Install Now Assist plugins.

Figure 1. Now Assist Admin console plugin installation
Now Assist Admin console links to browse plugins by workflow