Health check
- UpdatedJul 31, 2025
- 2 minutes to read
- Zurich
- Software Asset Management
Use the Health check dashboard to view the results of the health scan that is performed on the configurations in your Software Asset Management application.
To access the Health check dashboard, navigate to .
If you are on the Rome or the San Diego releases, you must execute the full scan to view the results in the base system scan dashboard. For details on executing a full scan, see Execute full scan.
Select Domain and choose a domain to view the health check results.
You can also perform a scan for a suite by selecting Execute Scan. Verify the scan result to act accordingly. For more information, see .
| Widget | Description |
|---|---|
| Suite checks available | Number of checks available for the following suites:
|
| Health check issues by priority | Issues based on priority. You can choose from the following:
|
| Health check score | Indicates the number of successful health checks. For example, if 10 health checks were performed and only 6 health checks passed, the score would be 60%. |
| Open issue records per suite | The number of open records for each of the following suites:
|
| Tasks by status | The status of the tasks created in relation to the health score results.
|
| Health check issues per category | Categorization of issues identified as a result of the health check scan.
|
Related Content
- Software Asset Management health check
The Health Check ServiceNow Store application gives a correct and reliable overview of your Software Asset Management configurations and recommends you to correct any errors that may exist.
- Run a health check scan for Software Asset Management
Run a health check scan on your Software Asset Management configurations and get recommendations on fixing any errors that might exist.