Adjust the scale factor for Event Framework jobs
- UpdatedOct 16, 2025
- 2 minutes to read
- Zurich
- Discovery
Adjust the scale factor to modify the number of worker threads per app node, which increases or decreases throughput.
Before you begin
Confirm the following:
- Discovery Admin Workspace is using version 1.9.0 or later.
- ServiceNow AI Platform® is using version XP9, YP4, or later than YP4.
- The discovery.use.event.processing system property is turned on. For more information, see Configure Discovery to use Event Framework.
- The Job configuration type field of the Queue Registration form is set to Scale with nodes. For more information, see Queue Registration form reference.
Role required: discovery_admin
About this task
If your instance becomes slow while Discovery is running, you can adjust the scale factor to modify the number of worker threads per app node. The default scale factor is set to 2, which corresponds to two worker threads per app node.
For example, if you increase the scale factor to 3, Discovery uses three worker threads per app node, increasing throughput. Conversely, reducing the scale factor to 1 limits Discovery to a single worker thread per app node, which decreases throughput.
Procedure