Event Management automatically creates a remediation task to capture every remediation that was applied to a CI or to an alert. It gives you an overall view of remediation activities in the organization.

Before you begin

Role required: evt_mgmt_user

Procedure

Navigate to All > Event Management > Remediation Tasks.
Column Description
Number Number assigned to this task.
Configuration item Item or service affected by this task.
Priority Priority that was assigned to this task, based on impact and urgency.
State State of the task, which can be open or closed.
Assigned to Person that this task was assigned to.
Short description Description for the task.
Task type This task type is a remediation task.