Application service details page
- UpdatedJul 31, 2025
- 1 minute read
- Zurich
- Service Operations Workspace for ITOM
Provides comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and aids in prioritizing resources and actions effectively.
| Field | Description |
|---|---|
| Name | Name of the application service. |
| Business criticality | Importance level of the service to business operations. |
| Owned by | Person or team responsible for managing and overseeing the service. |
| Process Status | Current stage or status of the service's operational processes. |
| Operational status | Current stage or condition of the service's operational processes, showing whether it is functioning smoothly or encountering issues. |
| Traffic based discovery | Option to identify service instances based on network traffic patterns. |
| Discovery status | System's ability to locate and recognize the service within its network. |
| Comments | Additional notes or pertinent information regarding the service that may be helpful for understanding its management or usage. |
To return to the procedure, see View application service details in Service Operations Workspace.