Monitor the health of services and filter the information that you want to view, allowing you to focus on the most relevant data and make informed decisions quickly.

Before you begin

Role required: evt_mgmt_user or evt_mgmt_admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.
  2. From the left navigation bar, select the Service Dashboard icon: Service Dashboard icon.
    The Service Dashboard page appears.
    Note: The application services that appear in the Service Dashboard are those added to the Impact Filter Services list. For more information, see Add application services for impact calculation.
  3. Perform the following actions as required.
    Table 1. Features and actions
    Features Actions
    Make the tile size larger or smaller.
    1. Select the Display settings icon (Display settings icon).
    2. From the Display settings pop-up window, select the size.
    Display size list.
    Group services by selected criteria

    Select the arrow next to Group By and then select the criteria by which you want to group services.

    List of options by which you can group by services.
    Group order

    Select the arrow next to Group order and then select the criteria by which you want to group services.

    Group order list
    Segment each group by

    Segment each group by severity, business criticality, and cost to categorize and organize them into distinct groups based on these attributes.

    Segment each group by list
    Filter information

    Filter the information displayed on the dashboard ensuring you focus on relevant data for effective monitoring.

    • To set a global filter, select the Filter icon (Filter icon) and set the global filter condition, add filter conditions, and then select Apply.
      Global filter option
    • To exclude a severity from the display, select it in the Severity Breakdown ribbon. Filtered-out severities will appear dimmed. To restore a dimmed severity to the display, simply select it again.
    Severity Breakdown filter