Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM
- UpdatedJul 31, 2025
- 1 minute read
- Zurich
- IT Service Management
Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records.
Before you begin
Role required: admin
About this task
This configuration must contain the credentials of the user who is logged in and has the admin role.
Procedure
- From the All menu, in the navigation filter, enter sys_auth_profile_basic.list.
- On the Basic Auth Configurations page, select New.
- On the Basic Auth Configuration form, specify the name, user name, and password.
- Select Submit.