Customize sensitive data redaction behavior by creating system properties for flows that are triggered by inbound emails, sys_email record, and inbound actions.

Before you begin

Role required: admin

Procedure

  1. (Optional) Create a system property to toggle redaction in flows.
    Note: When this property is enabled, then by default all inbound actions and sys_email record are redacted irrespective of the below property values mentioned in Step 2 and Step 3.
    1. In the navigation filter, enter sys_properties.list.
    2. Select New to create glide.email.inbound.email_redaction.trigger_flow.enabled property.
    3. On the form, fill in the details.
      Fields Input
      Name glide.email.inbound.email_redaction.trigger_flow.enabled
      Description This is a global property to toggle redaction in Workflow Studio
      Type true|false
      Value false
    4. Select Submit.
  2. (Optional) Create a system property to toggle redaction in the sys_email record.
    1. In the navigation filter, enter sys_properties.list.
    2. Select New to create glide.email.inbound.email_redaction.sys_email.enabled property.
    3. On the form, fill in the details.
      Fields Input
      Name glide.email.inbound.email_redaction.sys_email.enabled
      Description This property toggles redaction in sys_email record
      Type true|false
      Value true
    4. Select Submit.
  3. (Optional) Create a system property to toggle redaction in all inbound actions.
    1. In the navigation filter, enter sys_properties.list.
    2. Select New to create glide.email.inbound.email_redaction.email_wrapper.enabled property.
    3. On the form, fill in the details.
      Fields Input
      Name glide.email.inbound.email_redaction.email_wrapper.enabled
      Description This property toggles redaction in all inbound emails
      Type true|false
      Value false
    4. Select Submit.