Modify a notification by establishing a schedule or setting conditions to control the notifications you receive.

Before you begin

Role required: none

Procedure

  1. From your user profile, navigate to Preferences > Notifications and then select Advanced Preferences.
  2. Determine the type of notification you want to modify by selecting either the System Notifications or Custom Notifications tab.
  3. Access the Add/Edit Schedule dialog box.
    • In the System Notifications tab, select and expand the notification and select Schedule.
    • In the Custom Notifications tab, select Schedule in the notification entry.
  4. Choose to have notifications delivered 24x7 by selecting None or only during weekday working hours by selecting Monday thru Friday (9 to 5) in the Schedule field.
  5. (Optional) Set a filter with as many conditions as desired to limit the notifications you receive.
    • In the System Notifications tab, select the Advanced Filter checkbox and set the filter in the conditions field.
    • In the Custom Notifications tab, set the filter in the conditions field.

    For example, you can choose to be notified only when an incident communication plan is created for a specific configuration item.

    Note: All conditions are set to [Active][is][true] by default.
  6. Select Save.