Manage how external link metadata is used in your instance with Connect Chat.

Use the glide.ui.url.external.content property to manage external link metadata in your instance. If the property is set to the recommended value of false, then no external link metadata will be rendered. If set to true then Connect Chat will retrieve external link metadata from sources such as YouTube or news articles to render richer messages. This could lead to Server Side Request Forgery (SSRF) attacks.

Ensure the Glide Property glide.ui.url.external.content exists and is set to the value false. If the property does not appear in the sys_properties table, add a new record.

More information

Attribute Description
Configuration name glide.ui.url.external.content
Configuration type System Properties (/sys_properties_list.do)
Data type Boolean
Recommended value false
Default value true
Category Validation, sanitization, and encoding
Security risk
  • Severity score: 7.2
  • CVSS score: High
  • Security risk details: Setting this property to true could expose your instance to Server Side Request Forgery (SSRF) attacks.
Dependencies and prerequisites None
References Connect Chat