Before you run the Qualys Vulnerability Integration in your instance, you must install and configure the Qualys Vulnerability Integration application. This application is available as a separate subscription.

Before you begin

Complete the following setup checklist prior to installation. These setup tasks are required for a smooth installation and configuration.
Note: This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.

Role required: admin to download and install the application

Setup tasks Description
Verify that the Vulnerability Response application is installed and activated.

To verify that it is activated, navigate to Subscription Management > Subscriptions in your instance. The list displays the subscriptions your organization has purchased.

If the application is not installed and activated see, Install Vulnerability Response.
Get entitlements for the Qualys Vulnerability Integration application and download it to your ServiceNow AI Platform® instance. If the application is not already downloaded on your instance, see .
Prepare for the integration. See Preparing for the Qualys Vulnerability Integration.

Procedure

  1. Navigate to All > Vulnerability Response > Administration > Setup Assistant.

    After a few moments, the applications that are available for installation on your instance are displayed.

  2. Locate the Qualys Vulnerability Integration tile and click Install.
  3. Follow the prompts in the Setup Assistant.
    For more information about installing applications using Setup Assistant, see Install Vulnerability Response third-party applications using Setup Assistant.
  4. Navigate to Integration Configuration>Scanner Integrations in Setup Assistant to continue with the configuration.
    For more information on supplement the prompts provided in Setup Assistant, see Configure the Qualys Vulnerability Integration using Setup Assistant.

What to do next

Activate the scanners as the scanners are inactive by default in the Vulnerability Response application. For more information on how to activate the Qualys scanners, see Activate the Qualys scanners.