Business rules installed with Twilio Direct driver
- UpdatedJul 31, 2025
- 1 minute read
- Zurich
- Notify
Twilio installs the following business rules.
| Business rule | Table | Description |
|---|---|---|
| Account Connected Disconnected Message | [sn_twilio_direct_twilio_config] | Verifies if Twilio is completely configured and displays an info message. |
| Calculate test duration | [sn_twilio_direct_callback_test] | Sets the duration for Twilio Callback tests. |
| Machine detection timeout range check | [sn_twilio_direct_twilio_config] | Verifies the timeout values for detecting the answering machine if the Detect answering machineis enabled. The valid range of the timeout is 3-120 seconds. |
| Move credentials | [sn_twilio_direct_twilio_config] | Moves the account credentials to [sn_twilio_direct_basic_auth] |
| Populate Credentials | [sn_twilio_direct_twilio_config] | Populates the current SID and Auth token from the [sn_twilio_direct_basic_auth] table to display them. |
| Set outbound calculated fields & auth | [sn_twilio_direct_twilio_config] | Sets the account credentials in the basic auth profile |
| Set Reset JWT Key | [sn_twilio_direct_basic_auth] | Copies the auth token from [sn_twilio_direct_basic_auth] to signing key password in [jwt_keystore_aliases]. |
| Validate & set inbound calculated fields | [sn_twilio_direct_twilio_config] | Populates the callback_endpoint field based on the inbound rest field value. Displays an error message if the endpoint URLs are not in the correct format. |
| Validate Fast Bulk SMS option | [sn_twilio_direct_twilio_config] | When Twilio Notify bulk SMS is enabled, validates the Twilio messaging and Notify service id. |
| Validate Intelligent SMS option | [sn_twilio_direct_twilio_config] | When Intelligent SMS handling is enabled, validates the Twilio messaging service id. |